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COVID-19 Updates

Read past COVID-19 updates below:

April 6, 2021

Dear Residents, Families and Staff:

Our home remains under COVID-19 Suspect Outbreak, at this time there are three staff who have tested positive. All residents continue to receive in-room dining. We continue to follow directions from York Region Public Health.

We remain vigilant by following the protocols set out by the Government of Ontario and Public Health.

As per the COVID-19 response framework zone, we remain in the Grey Zone/shutdown.  As a reminder, there are no general visitors permitted. Maximum of two (2) Essential Caregivers can be designated per resident and only one (1) designated Essential Caregiver can visit at a time.

We continue to provide staff and essential caregivers with education and information regarding best practices for Personal Protective Equipment (PPE) and taking the following precautions:

  • Increased cleaning of high-touch surfaces such as handrails and furniture in all areas
  • Close monitoring of all residents for symptoms, including taking temperatures 2 times per day and completing an active screening twice a day (days and evenings)
  • We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
  • Within the home and where possible, co-horting of staff to specific residents’ areas
  • Only (1) essential caregiver per resident can visit at a time
  • Following physical distancing for our residents and staff that includes: no group activities
  • Ensuring proper handwashing
  • Continued COVID-19 testing of staff and essential visitors as per York Region Public Health directions

For up to date information regarding the latest case count, please visit:  https://covid-19.ontario.ca/data

Rapid Testing Update:

At the direction of Public Health, effective April 6, 2021 the following changes will be implemented:

  • Essential caregivers will be required to have a rapid test on each day of the visit and prior to entry
  • The waiting area will no longer be in the Piazza De Gasperis, caregivers will be asked to wait in the designated waiting area, outside of the home
  • To minimize congestion the following process is established:
  • Entry will be through the main door, complete the screening process, including temperature check, complete all required documentation, undergo rapid testing and exit through the door outside the celebration room
  • Physical distance stickers will be placed outside or you can wait in the car
  • Return into the Home at the 15minute mark for the results of the rapid test

We are confident the decisions made by York Region Public Health will add an additional layer of protection with regards to the aggressive variant that is rapidly spreading

Our ongoing commitment to you is that VCV and UniversalCare will be following the directions set out by York Region Public Health to ensure we are doing all we can to keep our residents, staff and their families safe.

The situation is fluid, and changes rapidly, we will continue to be transparent with our communication, and endeavour to share information as quickly as it becomes available.

April 2, 2021

Dear Residents, Families and Staff:

As our home remains under COVID-19 Suspect Outbreak, we have learned today that a second staff has tested positive. All residents are receiving in-room dining. We are waiting for further directions from York Region Public Health.

We continue to remain vigilant by following the protocols set out by Government of Ontario and Public Health.

Per the Government Directive, one (1) designated Essential Caregiver will be permitted at this time, in addition, we continue to provide staff and essential caregivers with education and information regarding best practices for Personal Protective Equipment (PPE) and taking the following precautions:

  • Increased cleaning of high-touch surfaces such handrails, furniture in all areas.
  • Close monitoring of all residents for symptoms, including taking temperatures 2 times per day and completing an active screening twice a day (days and evenings)
  • We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
  • Within the home and where possible, co-horting of staff to specific residents’ areas
  • Only (1) current designated essential visitors will be permitted to visit their loved one
  • Following physical distancing for our residents and staff that includes: no group activities
  • Ensuring proper hand washing
  • Continued surveillance testing of staff and essential visitors

Our ongoing commitment to you is that VCV and UniversalCare will be meeting and working with York Region Public Health to ensure we are doing all we can to keep our residents, staff and their families safe and healthy, as information becomes available, we will continue to be transparent with our communication.

March 26, 2021

Dear Residents, Families and Staff:

As you may be aware, news of a ‘third wave’ of COVID-19 is being reported, with the discussion of new variants in circulation.  As the Province continues to ‘open up’ we would like to continually encourage everyone to remain vigilant and prioritize the safety of our communities through thorough hand hygiene, proper physical distancing, wearing of face masks, and receiving the COVID-19 vaccine.

As the warmer weather is upon us, we should remain alert and continue to follow strict Infection Prevention and Control measures as we have done since the beginning of this pandemic. While these new variants are aggressive, it is important to remember that they are still COVID-19 – they are not a new disease and the actions we take every day to maintain physical distancing, wear a mask, wash hands frequently, staying home and getting vaccinated will help stop the disease. With the concerning levels of the increasing case numbers regarding the variant of COVID-19, and how to stop the spread, please visit here.

On March 22, Ontario pledged to further expand its COVID-19 vaccine rollout, people aged 75 years and older began booking their vaccine appointments through a provincial online portal and a call centre, while pharmacies in three public health units started administering the AstraZeneca shots to those aged 60 and older. The initial rollout of COVID-19 vaccines in retirement and long-term care homes has already had a lifesaving impact and provided an effective means to prevent further spread of the virus.

We encourage those eligible to visit ontario.ca/pharmacycovidvaccine to make an appointment, or by visiting here.

The COVID-19 vaccine is free to anyone living in Ontario, and although it is not mandatory, it is strongly recommended to keep yourself and the community safe. By clicking the link, you can find information on our local Vaccination Program here.

We would like to recognize and thank all those in our community that continuously do their part in ensuring the safety and well-being of our residents, staff members, and their families.   It is through their dedication, diligence, and compassion that we can continue to keep all our loved ones safe.

Rapid Testing continues to be required for essential caregivers and staff, with a minimum of three Rapid Tests per week during a 7-day period.  Your ongoing support in waiting for the results prior to entering the Home area is appreciated. The safety of residents, staff and essential caregivers continues to be our priority.

The established protocols include:

  • Goggles and face shields, upon being disinfected cannot be removed from the home, a designated storage area is available in the home.
  • Upon each entry into the Home all essential caregivers will be required to complete an Attestation form to comply with the COVID-19 screening protocol.
  • A surgical mask will continue to be required while in the Home.

The Provincial Government has not yet moved York Region out of the Red-Control zone, as a result, we are not permitted to have general visitors in the home or outside on the grounds of the Home, as we continue to ensure everyone’s well-being and safety.   Find out what level and which public health and workplace safety measures are in place for your area.

With the warm weather approaching, the courtyards are available for use.  Please see the charge nurse on the unit to provide access. Window visits and Facetime with residents is available for those eligible, please contact Jessica Fabbro, Programs Manager for an appointment at:  vcvprogmanager@universalcareinc.ca

Gurpreet Pannu, Dietary Manager will be leaving Villa Colombo Vaughan on April 2, we wish Gurpreet all the best with her career aspirations.  On April 5, we welcome Rashmeet Kaur to the team as the Dietary Manager.

Albeit the opportunities to celebrate with a large gathering is prohibited, we do not lose sight of the importance and significance of the time we have with families and loved ones; on behalf of the entire team at Villa Colombo Vaughan we extend a Happy Easter, Buona Pasqua.  We have attached the Easter Weekend menu that we will be serving for Good Friday and Easter Sunday.

In the coming days, an email with a SurveyMonkey link, along with the upcoming Spring/Summer menu will be sent.  We encourage you to share feedback and recommendations for consideration as we prepare to launch the seasons menu.

Please note that the weekly newsletter will not be published on April 2, 2021 due to the Good Friday holiday.

Respectfully,

Fiorinta Flammia

March 19, 2021

Dear Residents, Families and Staff,

We are pleased to welcome Brenda Grant, ADOC who joined VCV on March 17.  Brenda has served and cared as a Registered Nurse for 30 years.  Brenda brings profound passion in Pain and Symptom Management to ensure holistic comfort. We are lucky to have her continue her journey with Villa Colombo Vaughan, complimenting the team by bringing experience in various senior leadership roles both in the Acute and Long-Term Care sectors.  Please join us in welcoming Brenda.

On March 15, VCV successfully launched full Rapid Testing. The frequency of swabbing for essential caregivers and staff is a minimum of three Rapid Tests per week during a 7-day period. 

Per the Ministry Directive a negative COVID-19 test is required prior to any resident contact. Upon receipt of a negative test result, access to the home area is available.  The safety of residents, staff and essential caregivers continues to be our priority.

We ask for your ongoing co-operation with the following:

  • Goggles and face shields, upon being disinfected cannot be removed from the home, a designated storage area is available in the home.
  • Upon each entry into the Home all essential caregivers will be required to complete an Attestation form to comply with the COVID-19 screening protocol.
  • A surgical mask will continue to be required while in the Home.

As York Region remains in the Red-Control zone, general visitors are not permitted in the home or outside on the grounds of the Home.  Learn more about the public health and workplace safety measures for each zone under the colour-coded response framework at:  public health and workplace safety measures.

The media has been reporting that we are now entering wave three of the pandemic, please find the additional resources which may be of interest:

  • To help stop the spread of COVID-19 and safeguard health system capacity, everyone is strongly urged to continue staying at home and limit trips outside their household and to other regions for essential purposes only, and not to gather with individuals outside of their household. In addition, people are required to wear a face covering when within two metres distance of another individual who is not part of their household (both indoor and outdoor), with limited exceptions
  • For resource and supports, visit COVID-19: Support for People, which has information about the many available and free mental health services and supports
  • Visit Ontario’s COVID-19 vaccine web page to view the latest provincial data and information on COVID-19 vaccines

We are excited to share that the Chair of the Board of Directors of Villa Colombo Vaughan, Quinto Annibale received his Astra Zeneca vaccine on March 18, 2021 at Shopper’s Drug Mart:

“I’m happy to share that I received my AstraZeneca vaccine through the Pilot Project at Shopper’s Drug Mart!”  Mr. Annibale remarked.  He added “We are thankful to all of residents, staff and essential caregivers who have received to date their vaccines and we encourage all eligible recipients to do the same at the earliest opportunity, protecting our community”. – Quinto Annibale

If you would like more information on the COVID – 19 Vaccine please contact Liza Reantaso at  VCVDoc@universalcareinc.ca

In closing, today we honor and celebrate St. Joseph’s Day.  In keeping with tradition residents and staff were treated to zeppole.

Respectfully,

Fiorinta Flammia

Administrator

March 12, 2021

Dear Residents, Families and Staff,

All of us at Villa Colombo Vaughan continue to be focused on protecting the health and well-being of our residents, staff and caregivers. We remain committed to following strict Infection Prevention and Control practices.

We continue to emphasize the importance of vaccination with our staff. Even as vaccinations continue in Ontario, it is vital that we stay vigilant and follow the measures that have been set by Public Health officials and Government of Ontario. The increased incidence of cases involving the variants is very concerning.

Effective Monday March 15, 2021, Staff and Essential Caregivers will be required to have three (3) Rapid Antigen Tests within a seven-day period; a PCR test will no longer be required.  Support workers will be tested at every entry. A negative Rapid Antigen Test result is required for Essential Caregivers and Support Workers prior to resident contact.

We are extremely excited about Rapid Testing as it brings an additional layer of protection for our residents, staff and essential caregivers.

IPAC Practices to be followed:

  • Goggles and face shields, upon being disinfected cannot be removed from the home and have to be stored at the designated storage area.
  • At each entry into the Home all essential caregivers are required to complete an attestation form to comply with the COVID-19 screening protocol.
  • A surgical mask and eye protection to be worn at all times while in the home.

We continue to ask for your collaboration and patience as we move forward with Rapid Antigen Testing.

Please visit here for additional details.

Public Health and safety measures for York Region remain in the Red-Control zone. At this time general visitors are not permitted.

Additional details can be found here.

As the Government of Ontario Directives are updated or changed, we endeavour to have the information communicated as quickly as reasonably possible.

Thank you for your ongoing support and co-operation

Respectfully,

Fiorinta Flammia

Administrator

March 5, 2021

Dear Residents, Families and Staff,

Effective March 4, VCV has started to transition into Rapid Testing, this testing will be a requirement for all staff and essential caregivers who are entering the Long-Term Care Home.  By March 15, VCV will be completely transitioned to full Rapid Testing.  Essential Caregivers and staff will be required to provide consent for the testing, which is conducted onsite.

Per the Ministry Directive, essential caregivers are required to receive a negative COVID-19 test prior to any resident contact.  Test results are available within a 30-minute window from the time the test is administered, and only once an essential caregiver is provided with a negative test result will they be permitted to enter the resident’s home area. This will continue to ensure everyone’s safety and well-being in mitigating any potential spread of the virus or variants of the virus.

Please visit here for additional details.

We continue to ask for your collaboration and patience as we move forward with Rapid Testing, and as previously communicated, VCV will continue to have the following protocols in place:

  • Essential Caregivers and staff may now wear goggles vs. a face shield;
  • Goggles will be provided by the Home, and each essential caregiver is responsible for ensuring the goggles are worn upon entrance into the home, goggles will not be stored on site for essential caregivers;
  • Goggles are required while in the Home and while being in close contact with residents and staff;
  • Protocols regarding disinfecting of goggles will continue to be required
  • A surgical mask will continue to be required while in the Home area

As communicated on February 22, Public Health safety measures for York Region remain in the Red-Control zone.  Further details are available here.

As Ministry Directives are updated or change, we endeavour to have the information communicated as quickly as reasonably possible.

Thank you for your ongoing support and co-operation with the existing protocols and procedures that are established to protect residents, staff, and families who visit Villa Colombo Vaughan.

Respectfully,

Fiorinta Flammia

Administrator

February 26, 2021

Dear Residents, Families and Staff,

We are pleased to report all the residents who were swabbed in Casa Melatti on February 19 had a negative test result, which enabled the Suspect outbreak case to be closed by York Region Public Health.  On February 21, regular operations resumed which included the residents no longer being required to be in isolation to their rooms under droplet and contact precautions.  We are confident in the decisions made by York Region Public Health to ensure the safety and well-being of the residents and staff during these circumstances, and will continue to collaborate with York Region by following their advice and recommendations.

On February 22, York Region moved to the Red Control Zone, the existing restrictions in long-term care have not changed.  General visitors are not yet permitted, within the existing framework.

Additional details regarding the COVID-19 response framework: keeping Ontario safe and open are available here.

The Home is preparing the launch the Rapid Testing requirement for all staff and essential caregivers.   As we move towards Rapid Testing, a few changes have already been put in place which include:

  • Essential Caregivers and staff may now transition to wearing goggles vs. a face shield;
  • Goggles will be provided by the Home, and each essential caregiver is responsible for ensuring the goggles are worn upon entrance into the home – they will not be stored on site for essential caregivers;
  • Goggles are required while in the Home and while being in close contact with residents and staff;
  • Protocols regarding disinfecting of goggles will continue to be required;
  • A surgical mask will continue to be required while in the Home

Rapid Testing will enable staff and essential caregivers to be tested at Villa Colombo Vaughan, and test results will be readily available.  We ask for your ongoing and continued co-operation in complying with the directives set out by the Provincial Government as it relates to the Rapid Testing requirement.

More information to follow regarding the launch of the Rapid Testing, which will be a phased in approach commencing on March 1, 2021.  Full Rapid Testing will be effective March 15, 2021.

Additional information can be found here.

The following measures will continue to be in place:

  • Ongoing cleaning of high-touch surfaces such as handrails and furniture
  • Close monitoring of all residents for symptoms, including taking temperatures 2 times per day and completing an active screening twice a day
  • Active screening of all staff twice daily for symptoms, including taking temperatures before they start their shift and a second time before they leave
  • Surveillance testing and cohorting of staff as required
  • Our staff have been reminded to monitor themselves for illness and to stay at home when they are sick
  • A maximum of two essential caregivers are permitted in the Home
  • Physical distancing for our residents and staff will continue
  • Providing and requiring all staff and essential caregivers on all shifts to properly use personal protective equipment as required

The Program Department has resumed window visits for all Casa’s. Please contact Jessica Fabbro, Programs Manager at vcvprogmanager@universalcareinc.ca to schedule your visit.

As the situation rapidly evolves, Villa Colombo Vaughan will continue to ensure we follow the recommendations of York Region, and the Directives set out by the Provincial Government.

Your ongoing support in compliance with these measures is appreciated, we are thankful for your understanding and patience, and encourage you to continue to share your feedback.

Respectfully,

Fiorinta Flammia

Administrator

February 19, 2021

Dear Residents, Families and Staff,

Since the start of this Global Pandemic, at UniversalCare and Villa Colombo Vaughan (VCV) we have prided ourselves in being proactive with the protocols that we have put in place, providing exceptional care to our residents at all times, and being 100% transparent with all residents, families and staff. Know that we will always continue to follow these three principles.

As per direction of York Region Public Health the home was placed under Suspect Outbreak in Casa Melatti due to a student testing positive for COVID-19. The last day the student was in the home was on February 4, 2021.

At the direction of York Region Public Health, all residents in Casa Melatti have been tested and placed on isolation to their rooms under droplet and contact precautions.

We will continue to work collaboratively with York Region Public Health and follow their advice and recommendations.

The following measures are in place:

  • Increase cleaning of high-touch surfaces such as handrails and furniture
  • Close monitoring of all residents for symptoms, including taking temperatures 2 times per day and completing an active screening twice a day
  • Active screening of all staff twice daily for symptoms, including taking temperatures before they start their shifts and a second time before they leave
  • Surveillance testing and cohorting of staff
  • Our staff have been reminded to monitor themselves for illness and to stay at home when they are sick
  • Only essential caregivers continue to be permitted in the Home
  • Physical distancing for our residents and staff
  • Providing and requiring all staff and essential caregivers on all shifts to properly use personal protective equipment

Today is a National Caregivers Day

We would like to recognize all the hard work and dedication of staff and caregivers and honor their on-going compassion in caring for residents and each other. During these challenging times over the past year, we continue to see kindness, empathy and unprecedented commitment displayed by all of you, inspiring everyone around us on so many levels. Thank you!

It is not how much you do, but how much love you put in the doing”- Mother Teresa.

Respectfully,

Fiorinta Flammia

Administrator

February 16, 2021

Dear VCV Residents, Families and Staff,

We received a notice from York Region Public Health that the COVID-19 outbreak at Villa Colombo Vaughan has been declared over as of February 15, 2021.

We appreciate the support of our residents, families and the local community as we worked to control the spread of COVID-19 in our home. Your kind words, appreciation and trust in us has been a source of inspiration for us all.

We are extremely fortunate to have such a dedicated group of staff, management and physicians who worked diligently in providing exceptional care and services to our residents.

We are grateful for the support and guidance that we have received from York Region Public Health, LHIN, Ministry of Long-Term Care and Mackenzie Health Hospital. We have all benefited from this collaborative approach, working together to end the outbreak protecting our residents, staff, visitors and the community.

The team at Villa Colombo Vaughan offers its most sincere condolences to the families and friends of the individuals we have lost to the pandemic. As a community, we share the loss and will continue to keep all those affected by these challenging times in our thoughts and prayers.

We can assure you that as the outbreak is declared over, we continue to remain vigilant with screening of residents, staff and visitors. We will continue to be on the forefront in implementing new guidelines, directives and best practices. Staff and essential visitors will continue to wear required personal protective equipment.

Thank you for doing your part in the community by staying at home, practicing physical distancing, washing your hands, wearing a mask when required and considering vaccination once it becomes available to you.

Respectfully,

Fiorinta Flammia

Administrator

February 12, 2021

Dear VCV Residents, Families and Staff,

On February 9, an announcement was made to inform the province’s state of emergency would not be extended past February 9, and announced plans to gradually lift the stay-at-home order as appropriate with a regional approach, using an updated version of the province’s colour-coded framework.  For more information, please visit  government’s news release here.

The current intent is to lift the stay-at home order as follows, with a regional approach to restrictions, subject to review of the trends in public health indicators at that time:

  • February 10th for Hastings-Prince Edward, Kingston, Frontenac and Lennox & Addington, and Renfrew.  (Note: These regions will be moving into the Green level.)
  • February 16th for all other Ontario public health units (except for Toronto, Peel, and York).
  • February 22nd for Toronto, Peel and York.

On February 8, 2021, the Ontario government has announced it is moving to a regional approach and maintaining the shutdown in the majority of the public health regions in Ontario, including the Stay-at-Home order and all existing public health and workplace safety measures.  A full list of emergency orders under the EMPCA as well as orders under the ROA can be found on the e-Laws website and at Ontario.ca/alert.

Although the home has had no new active COVID-19 cases, we remain in an outbreak, and will continue to follow the protocols set out by Government of Ontario and Public Health. These protocols include proper use of PPE, requirement for weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff, visitors and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.  Ultimately Isolation precautions will be lifted once the home has no active COVID-19 cases for 14 days – residents or staff.

Residents test results for all units except Casa Ciccolini from February 8, 2021 came back negative. Today we received request from York Region Public Health to test residents on Casa Ciccolini.

The information below for Villa Colombo Vaughan is current as of February 12, 2021 at 6:00 p.m.

Residents Results

Active Positive: 0 Resident Recoveries: 27

Staff Results

Active Positive: 0 Staff Recoveries: 30

The upcoming clinic for the Moderna second dose vaccination is scheduled for February 16th, 2021.

For additional details regarding the vaccination please visit this page.

Programs and Special Events:

  • Today the home celebrated Chinese New Year with residents and staff, treats which included the signature red envelope in keeping with the Chinese New Year theme, along with spring rolls were enjoyed by all.
  • For Valentine’s Day, our married couples were treated to a Couple’s lunch in their deisgnated rooms
  • On behalf of the staff at Villa Colombo Vaughan, we extend our wishes for a safe and enjoyable Family Day to everyone; where we acknowledge that we have restrictions in how we may be spending the day, we try not to lose sight of the community spirit, your ongoing support, and co-operation as we continue to navigate the COVID-19 protocols.

Respectfully,

Fiorinta Flammia

Administrator

February 9, 2021

Dear VCV Residents, Families and Staff,

On February 8, 2021, the Ontario government has announced it is moving to a regional approach and maintaining the shutdown in the majority of the public health regions in Ontario, including the Stay-at-Home order and all existing public health and workplace safety measures.  A full list of emergency orders under the EMPCA as well as orders under the ROA can be found on the e-Laws website and at Ontario.ca/alert.

With new variants of COVID-19 virus identified in Ontario we need to remain vigilant and continue to follow strict Infection Prevention and Control measures as we have done since the beginning of this pandemic. While these new variants are aggressive, it is important to remember that they are still COVID-19 – they are not a new disease and the actions we take every day to maintain physical distancing, wear a mask, wash hands frequently, staying home and getting vaccinated will help stop the disease.

Our home remains in an outbreak, and we continue following the protocols set out by Government of Ontario and Public Health. These protocols include proper use of PPE, requirement for weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff, visitors and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

We continue to be guided by York Region Public Health and follow their directions regarding isolation precautions. Ultimately Isolation precautions will be lifted once the home has no active COVID-19 cases for 14 days – residents or staff.

As per York Region Public Health direction, negative residents in all units except Casa Ciccolini were re-tested on February 8, 2021.

The information below for Villa Colombo Vaughan is current as of February 9, 2021 at 2:00 p.m.

Residents Results

Active Positive: 0 Resident Recoveries: 23

Staff Results

Active Positive: 1 Staff Recoveries: 27

The upcoming clinic for the Moderna second dose vaccination will take place on February 16th, 2021. 

For additional details regarding the benefits of the vaccination please visit here.

We will continue to share the good news stories that celebrate the front-line staff and our residents. On Wednesday, February 3rd, residents enjoyed pizza, in celebration of National Pizza Day, on Friday February 5th, staff and residents were treated to Nutella Bombe in celebration of National Nutella Day.

As we continue to navigate the ever changing and evolving COVID-19 developments, and the impact to local small businesses’ we show our appreciation for your going support to Villa Colombo Vaughan in may ways, one small gesture we can do is to buy locally, when we find moments to celebrate, as noted above.  

Respectfully,

Fiorinta Flammia

Administrator

February 5, 2021

Dear VCV Residents, Families and Staff,

On February 1, 2021 Ontario has confirmed first case of the South African variant of the virus that causes COVID-19 detected in Peel Region. This comes after the province have already identified the U.K. variant – B.1.1.7. Both variants are concerning; strains thought to be more contagious than the regular strain of COVID-19. As both B 1.1.7 and B 1.351 variants are being identified in the community, we need to remain alert and continue to follow strict Infection Prevention and Control measures as we have done since the beginning of this pandemic. While these new variants are aggressive, it is important to remember that they are still COVID-19 – they are not a new disease and the actions we take every day to maintain physical distancing, wear a mask, wash hands frequently, staying home and getting vaccinated will help stop the disease.

Our home remains in an outbreak, and we continue to remain vigilant by following the protocols set out by Government of Ontario and Public Health. These protocols include proper use of PPE, requirement for weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff, visitors and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

 We continue to be guided by York Region Public Health and follow their directions regarding isolation precautions. Ultimately Isolation precautions will be lifted once the home has no active COVID-19 cases for 14 days – residents or staff.

All negative residents on Casa G&G and Melatti were tested on January 31, 2021 as per York Region Public Health direction and the results all came back negative. On February 7, 2021 we will be testing all negative residents on Casa Ciccolini as per York Region Public Health direction.

The information below for Villa Colombo Vaughan is current as of February 5, 2021 at 2:00 p.m.

Residents Results

Active Positive: 0 Resident Recoveries: 23

Staff Results

Active Positive: 2 Staff Recoveries: 25

The upcoming clinic for the Moderna second dose vaccination will take place on February 16th, 2021. 

For additional details regarding the benefits of the vaccination please visit here.

We will continue to share the good news stories that celebrate the front-line staff and our residents. On Wednesday, February 3rd, residents enjoyed pizza, in celebration of National Pizza Day, on Friday February 5th, staff and residents were treated to Nutella Bombe in celebration of National Nutella Day.

As we continue to navigate the ever changing and evolving COVID-19 developments, and the impact to local small businesses’ we show our appreciation for your going support to Villa Colombo Vaughan in may ways, one small gesture we can do is to buy locally, when we find moments to celebrate, as noted above.  

Respectfully,

Fiorinta Flammia

Administrator

February 2, 2021

Dear VCV Residents, Families and Staff,

On February 1, 2021 Ontario has confirmed first case of the South African variant of the virus that causes COVID-19 detected in Peel Region. This comes after the province have already identified the U.K. variant – B.1.1.7. Both variants are concerning; strains thought to be more contagious than the regular strain of COVID-19. As both B 1.1.7 and B 1.351 variants are being identified in the community, we need to remain alert and continue to follow strict Infection Prevention and Control measures as we have done since the beginning of this pandemic. While these new variants are aggressive, it is important to remember that they are still COVID-19 – they are not a new disease and the actions we take every day to maintain physical distancing, wear a mask, wash hands frequently, staying home and getting vaccinated will help stop the disease.

Our home remains in an outbreak, and we continue to remain vigilant by following the protocols set out by Government of Ontario and Public Health. These protocols include proper use of PPE, requirement for weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff, visitors and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

We appreciate your feedback and questions regarding the lifting of isolation for recovered residents on Casa Bratty that we shared in our newsletter dated January 29, 2021. We are guided by York Region Public Health and follow their directions regarding isolation precautions. Ultimately Isolation precautions will be lifted once the home has no active COVID-19 cases for 14 days – residents or staff.

The information below for Villa Colombo Vaughan is current as of February 2, 2021 at 2:00 p.m.

Residents Results

Active Positive: 2 Resident Recoveries: 21

Staff Results

Active Positive: 2 Staff Recoveries: 25

Second dose Moderna vaccination clinic took place on January 30th, 2021. The upcoming clinics scheduled for February 1st, February 5th and February 16th, 2021.

For additional details regarding the vaccination please visit this page.

We continue to seek out opportunities to celebrate the front-line staff and show appreciation as frequently as possible for their dedication and hard work, and as much as possible extend this to our residents. On Friday January 29th, 2021 staff and residents were treated to Hot Chocolate in celebration of National Hot Chocolate Day, on Tuesday February 2nd,2021 all staff were appreciated with a lunch.

As we navigate the ever changing and evolving COVID-19 developments, and acknowledge these are difficult times, whatever part we can demonstrate in thanking the staff, all the while spreading positivity to the residents will continue to be a priority for us at Villa Colombo Vaughan.

Respectfully,

Fiorinta Flammia

Administrator

January 29, 2021

Dear VCV Residents, Families and Staff,

As the province extended the state of emergency with stay-at-home order in effect until February 9th, we continue to follow strict Infection Prevention and Control measures as we have done since the beginning of this pandemic. With high community case numbers, we ask you to continue to practice the following measures to minimize the spread of the virus:

  • Stay 6 feet away from others
  • Avoid crowds, keep trips short
  • Wear a mask
  • Stay home and self-isolate if you are sick
  • Clean surfaces and your hands often
  • Avoid touching your face
  • Pay attention to and sanitize surfaces while shopping or using a gas station
  • Open windows to increase airflow and ventilation
  • DO NOT come to the Home if you are experiencing any symptoms even if you received a negative test
  • Adhere to all public policies and directives as issued by the Province and/or local public health authority.

Our home remains in an outbreak, and we continue to remain vigilant by following the protocols set out by Government of Ontario and Public Health. These protocols include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

York Region Public Health have given clearance to discontinue isolation for residents in Casa Bratty who have recovered from Covid -19. We will begin serving residents in the dining room to enjoy a pleasurable dining experience with physical distancing.

We continue to work closely with York Region Public Health by following their guidance and direction in managing this outbreak. During this time all units with an exception of Casa Bratty will continue to be isolated under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

The information below for Villa Colombo Vaughan is current as of January 29, 2021 at 2:00 p.m.

As of January 29, 2021

Residents Results: Active Positive: 2 Resident Recoveries: 21

Staff Results: Active Positive: 1 Staff Recoveries: 25

A reminder to ALL essential visitors and essential caregivers coming into the home, we continue to ask your co-operation with the following:

Only one essential caregiver is permitted, entry will be given to those that have been authorized, provide proof of a negative COVID-19 test, attest to not subsequently tested positive, and have completed the required educational component.

  1. You must demonstrate a negative COVID-19 test result in the past week and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home or come to work if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days.

We remain optimistic as the   modelling   indicates that COVID-19 cases and positivity are down in much of the province, however, there is a spread in Ontario of  the B117 variant, first identified in the U.K., which is posing as a “significant threat” to controlling the pandemic. We ask you to remain vigilant in keeping safe. 

If you have any questions or concerns, please feel free to contact any of the following individuals:

Fiorinta Flammia – Administrator –                                  FFlammia@universalcareinc.ca

Liza Reantaso – Director of Care –                                 vcvdoc@universalcareinc.ca

Sherly Kangappaden – Assist. Director of Care –            vcvAssistDOC@universalcareinc.ca

Inderpreet Hundal – Assist. Director of Care –                 vcvADOC2@universalcareinc.ca

Ricardo Mowassee – Nurse Practitioner –                       vcvnp@universalcareinc.ca

Rhodalyn Mangoma – IPAC Lead –                                vcvipaclead@universalcareinc.ca

Jessica Fabbro – Programs Manager –                          vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist –                                   vcvPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager –                               vcvdietarymanager@universalcareinc.ca

Monica Petti – VCV Dietitian –                                        vcvDietician@universalcareinc.ca

Heather Barrow – Admissions Coordinator –                   vcvSupportCoord@universalcareinc.ca

Vidya Isha Arora – Social Worker –                                vcvsocialworker@universalcareinc.ca

We continue to ensure the safety and well-being of the residents; we encourage each of you to stay safe as we continue to adhere to Public Health and Provincial guidelines. 

In the event that you have a compliment or concern that you wish to share with someone at the corporate level, please feel free to email Joseph Gulizia, President/CEO of UniversalCare at: jgulizia@universalcareinc.ca.

Respectfully,

Fiorinta Flammia

Administrator

January 26, 2021

Dear VCV Residents, Families and Staff,

As the province extended the state of emergency with stay-at-home order in effect until February 9th, we continue to follow strict Infection Prevention and Control measures as we have done since the beginning of this pandemic. With high community case numbers, we ask you to continue to practice the following measures to minimize the spread of the virus:

  • Stay 6 feet away from others
  • Avoid crowds, keep trips short
  • Wear a mask
  • Stay home and self-isolate if you are sick
  • Clean surfaces and your hands often
  • Avoid touching your face
  • Pay attention to and sanitize surfaces while shopping or using a gas station
  • Open windows to increase airflow and ventilation
  • DO NOT come to the Home if you are experiencing any symptoms even if you received a negative test
  • Adhere to all public policies and directives as issued by the Province and/or local public health authority.

Our home remains in an outbreak, and we continue to remain vigilant by following the protocols set out by Government of Ontario and Public Health. These protocols include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

At the direction of Public Health on January 25, 2021, residents and staff who previously tested negative in Casa Ciccolini were retested, the results are pending, and we will report the outcome once received. 

We continue to work closely with York Region Public Health by following their guidance and direction in managing this outbreak. During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

The information below for Villa Colombo Vaughan is current as of January 26, 2021 at 2:00 p.m.

As of January 26, 2021

Residents Results 

Active Positive: 0 Resident Recoveries: 18

Staff Results

Active Positive: 2 Staff Recoveries: 23           

A reminder to ALL essential visitors and essential caregivers coming into the home, we continue to ask your co-operation with the following:

Only one essential caregiver is permitted, entry will be given to those that have been authorized, provide proof of a negative COVID-19 test, attest to not subsequently tested positive, and have completed the required educational component.

  1. You must demonstrate a negative COVID-19 test result in the past week and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home or come to work if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Fiorinta Flammia – Administrator –                                  FFlammia@universalcareinc.ca

Liza Reantaso – Director of Care –                                 vcvdoc@universalcareinc.ca

Sherly Kangappaden – Assist. Director of Care –            vcvAssistDOC@universalcareinc.ca

Inderpreet Hundal – Assist. Director of Care –                 vcvADOC2@universalcareinc.ca

Ricardo Mowassee – Nurse Practitioner –                       vcvnp@universalcareinc.ca

Rhodalyn Mangoma – IPAC Lead –                                vcvipadlead@universalcareinc.ca

Jessica Fabbro – Programs Manager –                          vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist –                                   vcvPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager –                               vcvdietarymanager@universalcareinc.ca

Monica Petti – VCV Dietitian –                                        vcvDietician@universalcareinc.ca

Heather Barrow – Admissions Coordinator –                   vcvSupportCoord@universalcareinc.ca

Vidya Isha Arora – Social Worker –                                vcvsocialworker@universalcareinc.ca

We continue to ensure the safety and well-being of the residents; we encourage each of you to stay safe as we continue to adhere to Public Health and Provincial guidelines.

When it comes to mental health, now more than ever, every action counts. Whether big or small, our actions can make a big difference.  Join us in the conversation on Bell Let’s Talk Day, January 28 to help create positive change.  For every tweet with the #BellLetsTalk hashtag, Facebook post using the BellLetsTalk Frame, 5 cents will be donated towards mental health initiatives.  For more information please visit:  https://letstalk.bell.ca/en/

We recognize that these are difficult times for all of us. We ask that if you need any help to please reach out to us or you may also access the following link to learn about supports available to you, and how to get help when you need it: https://www.ontario.ca/page/find-mental-health-support.

Mental health is just as important as physical health.

In the event that you have a compliment or concern that you wish to share with someone at the corporate level, please feel free to email Joseph Gulizia, President/CEO of UniversalCare at: jgulizia@universalcareinc.ca.

Respectfully,

Fiorinta Flammia

Administrator

January 22, 2021

Dear VCV Residents, Families and Staff,

As Ontario remains to be in a state of emergency with stay-at-home order in effect, we continue to follow strict Infection Prevention and Control measures as we have done since the beginning of this pandemic. With high community case numbers, we ask you to continue to practice the following measures to minimize the spread of the virus:

  • Stay 6 feet away from others
  • Avoid crowds, keep trips short
  • Wear a mask
  • Stay home and self-isolate if you are sick
  • Clean surfaces and your hands often
  • Avoid touching your face
  • Pay attention to and sanitize surfaces while shopping or using a gas station
  • Open windows to increase airflow and ventilation
  • DO NOT come to the Home if you are experiencing any symptoms even if you received a negative test
  • Adhere to all public policies and directives as issued by the Province and/or local public health authority.

Our home remains in an outbreak, and we continue to remain vigilant by following the protocols set out by Government of Ontario and Public Health. These protocols include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

On January 18 Residents in Casa Guglietti, Casa Melatti, Casa G&G and Casa DeGasperis were tested, and the results of these tests all came back negative. At the direction of Public Health on January 20, 2021, residents and staff who previously tested positive during the April 2020 outbreak were retested.  We are very pleased to inform that all of those results came back negative.

We continue to work closely with York Region Public Health by following their guidance and direction in managing this outbreak. During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

The information below for Villa Colombo Vaughan is current as of January 22, 2021 at 2:00 p.m.

As of January 22, 2021

Residents Results

Active Positive : 3 Resident Recoveries: 18

Staff Results

Active Positive: 4 Staff Recoveries: 21

A reminder to ALL essential visitors and essential caregivers coming into the home, we continue to ask your co-operation with the following:

  • Only one essential caregiver is permitted, entry will be given to those that have been authorized, provide proof of a negative COVID-19 test, attest to not subsequently tested positive, and have completed the required educational component.
  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home or come to work if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Fiorinta Flammia – Administrator – FFlammia@universalcareinc.ca

Liza Reantaso – Director of Care – vcvdoc@universalcareinc.ca

Sherly Kangappaden – Assist. Director of Care – vcvAssistDOC@universalcareinc.ca

Inderpreet Hundal – Assist. Director of Care – vcvADOC2@universalcareinc.ca

Ricardo Mowassee – Nurse Practitioner – vcvnp@universalcareinc.ca

Rhodalyn Mangoma – IPAC Lead – vcvipadlead@universalcareinc.ca

Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist – vcvPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager – vcvdietarymanager@universalcareinc.ca

Monica Petti – VCV Dietitian – vcvDietician@universalcareinc.ca

Heather Barrow – Admissions Coordinator – vcvSupportCoord@universalcareinc.ca

Vidya Isha Arora – Social Worker – vcvsocialworker@universalcareinc.ca

We continue to ensure the safety and well-being of the residents; we encourage each of you to stay safe as we continue to adhere to Public Health and Provincial guidelines.

In the event that you have a concern or compliment that you wish to share with someone at the corporate level, please feel free to email Joseph Gulizia, President/CEO of UniversalCare at: jgulizia@universalcareinc.ca.

Respectfully,         

Fiorinta Flammia

Administrator

January 14, 2021

Dear VCV Residents, Families and Staff,

As of January 12, 2021, the province was Declared in a State of Emergency as a response to the alarming rise of COVID – 19 cases, as directed by the Ontario Government and the Chief Medical Officer of Health. Therefore, the COVID-19 Response Framework is paused and EVERYONE must follow the Emergency Management and Civil Protection Act and the Reopening Ontario Act. As of January 14, a Stay-at-Home Order is in effect for all of Ontario.

The home remains in an outbreak and we ask that you ALL remain vigilant by following the protocols set out by the home and the Government of Ontario. These protocols include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

On January 14, 2021 we received positive COVID-19 test results for 3 residents in Casa Ciccolini. We work closely with York Region Public Health and following their guidance and direction in management of the outbreak. During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

The information below for Villa Colombo Vaughan is current as of January 14, 2021 at 5:00 p.m.

As of January 14, 2021 as of 5:00 pm

Residents Results – Active Positive: 4 Resident Recoveries: 18

Staff Results – Active Positive: 6 Staff Recoveries: 15

We regret that 4 residents have succumbed due to COVID-19. Our heartfelt sympathies go out to the families and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

We continue to work closely with York Region Public Health to provide residents and staff the COVID-19 vaccine. Therefore, if you have not already completed the consent form, please do so as soon as possible and return to the home. As vaccines continue to be offered in Ontario, it is vital that we continue to persevere and follow the measures that have been set by public health officials including limiting personal contacts.

If you would like more information on the vaccine, we are able to connect you with a Community Resource Nurse, who will be able to assist.

A reminder to ALL essential visitors and essential caregivers coming into the home:

Only one essential caregiver is permitted, entry will be given to those that have been authorized, provide proof of a negative COVID-19 test, and have completed the required educational component.

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

The programs department have been working diligently to ensure you are keeping in contact with your loved one through face-time and video calling. Please contact Jessica Fabbro at vcvprogmanager@universalcareinc.ca to get more information on dates and times.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Fiorinta Flammia – Administrator –  FFlammia@universalcareinc.ca

Liza Reantaso – Director of Care – vcvdoc@universalcareinc.ca

Sherly Kangappaden – Assist. Director of Care – VCVAssistDOC@universalcareinc.ca

Inderpreet Hundal – Assist. Director of Care – VCVADOC2@universalcareinc.ca

Ricardo Mowassee – Nurse Practitioner – vcvnp@universalcareinc.ca

Rhodalyn Mangoma – IPAC Lead – vcvipadlead@universalcareinc.ca

Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager – vcvdietarymanager@universalcareinc.ca

Monica Petti – VCV Dietitian – VCVDietician@universalcareinc.ca

Heather Barrow – Admissions Coordinator – VCVSupportCoord@universalcareinc.ca

Vidya Isha Arora – Social Worker – vcvsocialworker@universalcareinc.ca

We know that this is a difficult period with so much uncertainty. BUT rest assured that we will continue to follow the three guiding principles: be proactive with protocols, provide exceptional care to our residents at all times, and to be 100% transparent with all residents, families and staff.

We thank you for your going support, words of encouragement and prayers.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

January 12, 2021

Dear VCV Residents, Families and Staff,

I am pleased to inform you that Fiorinta Flammia has been appointed to the position of Administrator at Villa Colombo Vaughan. Fiorinta has many years of experience working in Long Term Care both at the facility and corporate level. This unique combination of experience will serve the home well, bringing a wealth of experience to the position. We welcome Fiorinta to the VCV on January 18 and can be reached at FFlammia@universalcareinc.ca. A special thank you to Liza and the entire management team for their efforts while we were recruiting for this position.

As the province is in lockdown, the home remains in an outbreak and we ask that you ALL remain vigilant by following the protocols set out by the home and the Government of Ontario. These protocols include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation. A reminder that only one essential caregiver is permitted, entry will be given to those that have been authorized, provide proof of a negative COVID-19 test, and have completed the required educational component.

On January 11 we received results of ONE (1) positive COVID-19 test for a resident in Casa Ciccolini. As per Public Health direction, this resident was transferred to Casa Bratty.

The information below for Villa Colombo Vaughan is current as of January 12, 2021 at 12:00 p.m.

Total number of COVID-19 positive active residents in Casa Bratty: 1

Total number of recovered residents in Casa Bratty: 18

Total number of COVID-19 positive active staff: 6

Total number of recovered staff: 15

We regret that 4 residents have succumbed due to COVID-19. Our heartfelt sympathies go out to the families and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

We continue to work closely with York Region Public Health to provide residents and staff the Moderna vaccine. Therefore, if you have not already completed the consent form, please do so as soon as possible and return to the home. As vaccines continue to be offered in Ontario, it is vital that we continue to persevere and follow the measures that have been set by public health officials including limiting personal contacts.

If you would like more information on the vaccine, we are able to connect you with a Community Resource Nurse, who will be able to assist.

A reminder to ALL essential visitors and essential caregivers coming into the home:

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

The programs department have been working diligently to ensure you are keeping in contact with your loved one through face-time and video calling. Please contact Jessica Fabbro at vcvprogmanager@universalcareinc.ca to get more information on dates and times.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Fiorinta Flammia – Administrartor –  FFlammia@universalcareinc.ca

Liza Reantaso – Director of Care – vcvdoc@universalcareinc.ca

Sherly Kangappaden – Assist. Director of Care – VCVAssistDOC@universalcareinc.ca

Inderpreet Hundal – Assist. Director of Care – VCVADOC2@universalcareinc.ca

Ricardo Mowassee – Nurse Practitioner – vcvnp@universalcareinc.ca

Rhodalyn Mangoma – IPAC Lead – vcvipadlead@universalcareinc.ca

Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager – vcvdietarymanager@universalcareinc.ca

Monica Petti – VCV Dietitian – VCVDietician@universalcareinc.ca

Heather Barrow – Admissions Coordinator – VCVSupportCoord@universalcareinc.ca

Vidya Isha Arora – Social Worker – vcvsocialworker@universalcareinc.ca

We thank you for you continue support, kind words of encouragement and appreciation during these difficult times. Our staff and management team continue to be committed in keeping our residents and staff safe.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

January 5, 2021

Dear VCV Residents, Families and Staff,

As York Region continues to be in a grey lock-down and our home remains in a COVID – 19 outbreak to date we would like to remind everyone the importance of continuing to follow public health measures at this time as we have been diligent for so long. Even as vaccinations begin in Ontario, it is vital that we continue to persevere and follow the measures that have been set by public health officials including limiting personal contacts.

We continue to communicate daily with York Region Public Health (YRPH) and continue to follow protocols that include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

Residents in Casa Melatti will be re-tested today, except for those who have previously tested positive, as per York Region Public Health recommendation. During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

The information below for Villa Colombo Vaughan is current as of January 5, 2021 at 5:00 p.m.

Total number of COVID-19 positive active residents in Casa Bratty: 0

Total number of recovered residents in Casa Bratty: 18

Total number of COVID-19 positive active staff:2

Total number of recovered staff: 14

We regret that 4 residents have succumbed due to COVID-19. Our heartfelt sympathies go out to the families and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

We are pleased to inform you that on January 2, 2021 we administered the first received dozes of the Moderna vaccine to residents. We are working closely with York Region Public Health to provide residents and staff the vaccine. Therefore, if you have not already completed the consent form, please do so as soon as possible and return to the home.

For those residents, family members and staff that would like more information on the vaccine we are able to connect you with a Community Resource Nurse, who will be able to assist. If you are interested please contact reception and provide your name and number. 

We continue to be grateful to the staff for their continued determination in fighting COVID-19 and by receiving the vaccine.   

A reminder to ALL essential visitors and essential caregivers coming into the home:

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Liza Reantaso – Acting Administrator – vcvdoc@universalcareinc.ca

Sherly Kangappaden – Acting Director of Care – VCVAssistDOC@universalcareinc.ca

Inderpreet Hundal – Assist. Director of Care – VCVADOC2@universalcareinc.ca

Ricardo Mowassee – Nurse Practitioner – vcvnp@universalcareinc.ca

Rhodalyn Mangoma – IPAC Lead – vcvipadlead@universalcareinc.ca

Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager – vcvdietarymanager@universalcareinc.ca

Monica Petti – VCV Dietitian – VCVDietician@universalcareinc.ca

Heather Barrow – Admissions Coordinator – VCVSupportCoord@universalcareinc.ca

Vidya Isha Arora – Social Worker – vcvsocialworker@universalcareinc.ca

Thank you again for your continued support. The safety and well-being of our residents, staff and their families have always been our top priority. 

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 31, 2020

Dear VCV Residents, Families and Staff,

During the holiday season, it is more important than ever to continue to follow public health measures to keep everyone safe and healthy. Avoid social gatherings, wear a mask when required, practice physical distancing, and wash your hands frequently.

We are concerned with the frequent NEW daily record-high of COVID-19 cases. Ontario reporting a single day record-high of 3,328 new COVID-19 cases today, it’s the third straight day that a new record high has been set. This is alarming as the province said that it completed 63,900 tests in the previous day. The newest cases are in Toronto (888), Peel Region (431) and York Region (418).

We want to emphasize the importance of continuing to follow public health measures at this time, we have been diligent for so long. Even as vaccinations begin in Ontario, it is vital that we continue to persevere and follow the measures that have been set by public health officials including limiting personal contacts. Please have confidence that we can look forward to celebrating holidays with loved ones again soon, as we reduce COVID-19 transmission and the government achieves coverage of the vaccine across the province.

On December 29 we re-tested residents in Casa Ciccolini and Casa Melatti, except for those who have previously tested positive, as per York Region Public Health recommendation. To-date we have received all negative results for Casa Melatti and all others are pending. During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

The information below for Villa Colombo Vaughan is current as of December 31, 2020 at 12:00 noon

Total number of COVID-19 positive active residents in Casa Bratty: 1

Total number of recovered residents in Casa Bratty: 17

Total number of COVID-19 positive active staff: 3

Total number of recovered staff: 12

Total number of COVID-19 resident deaths: 4

On December 30 you received a notice that we are preparing for the arrival of the Moderna vaccine for residents. We are working closely with York Region Public Health to ensure that we are ready for this vaccination campaign. Included in the notice was a consent form, we ask that you complete the consent form as soon as possible.

We would like to thank our staff for their continued determination in fighting COVID-19 and their commitment to vaccination. 

For those residents, family members and staff that would like more information on the vaccine we are able to connect you with a Community Resource Nurse, who will be able to assist. If you are interested please contact reception and provide your name and number. 

We continue to reminder to ALL essential visitors and essential caregivers coming into the home:

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Liza Reantaso – Acting Administrator – vcvdoc@universalcareinc.ca

Sherly Kangappaden – Acting Director of Care – VCVAssistDOC@universalcareinc.ca

Inderpreet Hundal – Assist. Director of Care – VCVADOC2@universalcareinc.ca

Ricardo Mowassee – Nurse Practitioner – vcvnp@universalcareinc.ca

Rhodalyn Mangoma – IPAC Lead – vcvipadlead@universalcareinc.ca

Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager – vcvdietarymanager@universalcareinc.ca

Monica Petti – VCV Dietitian – VCVDietician@universalcareinc.ca

Heather Barrow – Admissions Coordinator – VCVSupportCoord@universalcareinc.ca

Vidya Isha Arora – Social Worker – vcvsocialworker@universalcareinc.ca

To ‘ring’ in a blessed New Year, 2021 residents will be provided with a traditional New Year’s Eve and Day meal prepared by the kitchen staff. Let’s pray that the new year will bring us all good health and cheer!

Cheers to you and yours for a very safe holiday filled with hope.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 29, 2020

Dear VCV Residents, Families and Staff,

Despite the restrictions placed on all of us, we hope that you had a peaceful Christmas. We would like to take this opportunity to thank the kitchen staff for preparing a traditional holiday meal for our residents on Christmas Eve and Christmas Day. The meal was well received and appreciated by our residents. As well, a special thank you to the program team who continue to provide residents the opportunity to stay connect via video-calling with their loved ones during the holidays.

We continue to ask everyone to remain vigilant by following the protocols set out by the home and the Government of Ontario. These protocols include proper use of PPE, only one essential caregiver permitted during the outbreak, as per York Region Public Health, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

Residents in Casa Ciccolini and Casa Melatti, except for those who have previously tested positive will be re-tested today, as per York Region Public Health recommendation. During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

The information below for Villa Colombo Vaughan is current as of December 29, 2020 at 5:00 p.m.

Total number of COVID-19 positive active residents in Casa Bratty: 1

Total number of recovered residents in Casa Bratty: 17

Total number of COVID-19 positive active staff: 2

Total number of recovered staff: 11

Total number of COVID-19 resident deaths: 4

We ask that you continue keep our residents and families who have lost a loved one in your thoughts and prayers during this time of loss. We extend our deepest condolences.

We continue to reminder to ALL essential visitors and essential caregivers coming into the home:

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

Managing and mitigating the spread of COVID-19 for the safety and well-being of all residents and staff at Villa Colombo Vaughan is our top priority.  Therefore, we are pleased to announce that our staff have been given the opportunity to receive the COVID-19 Vaccine.  We would like to thank the staff who have already received it and those scheduled in the coming weeks for their continued commitment and determination in fighting COVID-19.

We will continue to provide you with information regarding the vaccine as it becomes available. For those residents, family members and staff that would like more information on the vaccine we are able to connect you with a Community Resource Nurse, who will be able to assist. If you are interested please contact reception and provide your name and number.

The next newsletter will be sent out this Thursday. If you have any questions or concerns, please feel free to contact any of the following individuals:

Liza Reantaso – Acting Administrator – vcvdoc@universalcareinc.ca

Sherly Kangappaden – Acting Director of Care – VCVAssistDOC@universalcareinc.ca

Inderpreet Hundal – Assist. Director of Care – VCVADOC2@universalcareinc.ca

Ricardo Mowassee – Nurse Practitioner – vcvnp@universalcareinc.ca

Rhodalyn Mangoma – IPAC Lead – vcvipadlead@universalcareinc.ca

Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager – vcvdietarymanager@universalcareinc.ca

Monica Petti – VCV Dietitian – VCVDietician@universalcareinc.ca

Heather Barrow – Admissions Coordinator – VCVSupportCoord@universalcareinc.ca

Vidya Isha Arora – Social Worker – vcvsocialworker@universalcareinc.ca

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 24, 2020

Dear VCV Residents, Families and Staff,

We know this has been a difficult year, while we may not be able to celebrate the holidays like we have in previous years, we would like to make the holiday special for our residents by preparing a traditional meal for this evening and for Christmas Day. Over the past week we have been arranging pre-scheduled video-calling for residents to ensure you stay connected.

We would like to thank Father Vito Marzeliano for his continued prayers and blessing for all residents, staff and families. He attended the home yesterday to offer his blessings at Christmas and a small gift for the residents.

A reminder if you would like to drop off food items or gifts for residents, we ask that you ensure they are labelled with the resident’s name. All food items must be sealed in a container. We are suggesting that any clothing item purchased be labelled with the resident’s name.

We continue to ask everyone to remain vigilant by following the protocols set out by the home and the Government of Ontario. These protocols include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

As we continue in outbreak and as York Region remains in a grey-lockdown, only one essential caregiver is permitted.  Entry will be given to those that have been authorized, provide proof of a negative COVID-19 test, attest for not subsequently tested positive and have completed the required educational component.

On December 22, we tested residents in Casa Ciccolini, Casa G&G, Casa DeGasperis, and Casa Guglietti, except for those who have previously tested positive, results received were negative, two pending results and one positive resident (Casa Ciccolini). The resident was transferred to Casa Bratty immediately.

The information below for Villa Colombo Vaughan is current as of December 24, 2020 at 12:00 p.m.

Total number of COVID-19 positive active residents in Casa Bratty: 2

Total number of recovered residents in Casa Bratty: 16

Total number of COVID-19 positive active staff: 2

Total number of recovered staff: 11

Total number of COVID-19 resident deaths: 3

Reminder to ALL essential visitors and essential caregivers coming into the home:

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

Today marks a historic day for Villa Colombo Vaughan residents and staff, a group of staff received the first dose of COVID-19 Vaccine.  We will continue to provide you with information regarding the vaccine as it becomes available.  For those residents, family members and staff that would like more information on the vaccine we are able to connect you with a Community Resource Nurse, who will be able to assist. If you are interested please contact reception and provide your name and number.

We ask that you keep our residents and families who have lost a loved one in your thoughts and prayers during this time of loss.

Wishing you and yours a very safe holiday filled with hope and good health.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 22, 2020

Dear VCV Residents, Families and Staff,

As York Region continues in grey-lockdown, the home remains in an outbreak and with Christmas only a few days away we ask that you ALL remain vigilant by following the protocols set out by the home and the Government of Ontario. These protocols include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

During this time all residents continue to be isolated, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation. A reminder that only one essential caregiver is permitted, entry will be given to those that have been authorized, provide proof of a negative COVID-19 test, and have completed the required educational component.

On December 16, 2020, Casa Melatti residents were tested, all results received are negative. On December 19, 2020 we received a positive resident result in Casa Ciccolini. This resident was immediately relocated to Casa Bratty, our COVID –19 unit.  To-date we have tested all residents except for those who have previously tested positive, in Casa Ciccolini, Casa G&G, Casa DeGasperis, and Casa Guglietti, results are pending at this time.

The information below for Villa Colombo Vaughan is current as of December 22, 2020 at 4:00 p.m.

Total number of COVID-19 positive active residents in Casa Bratty: 1

Total number of recovered residents in Casa Bratty: 16

Total number of COVID-19 positive active staff: 1

Total number of recovered staff: 11

Total number of COVID-19 resident deaths: 3

Reminder to ALL essential visitors and essential caregivers coming into the home:

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home. Negative test result refers to the date of the test, not the date you have received the result.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.
  7. Do NOT visit the home if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

This month we celebrated staff by providing a virtual ceremony to recognize their dedication to the residents of Villa Colombo Vaughan by awarding them the Maria Di Salvo Compassionate Care Award. We would like to thank Lina DeGasperis & Family for their continued support in honouring our staff with this award over the years. As well, the residents, families and staff that took the time to nominate the recipients. The recipients for the 2019 & 2020 Maria Di Salvo award are: Mariano Taguinod – PSW, Fatima Gabas – PSW, Sonia DiMarco – PSW, Jacqueline Cox – RN, Sembetu Nugusse – PSW, Zoila Freire – Housekeeping, Armando Lopes – Housekeeping/Maintenance, Frank Bonsu – RPN and Lyana Nava – Director of Clinical Services, Universalcare.

We ask that you keep our residents and families who have lost a loved one in your thoughts and prayers during this time of loss.

Over the past few days our staff have received kind words and gifts of gratitude, we sincerely thank you for your generosity.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 15, 2020

Dear VCV Residents, Families and Staff,

As of Monday December 14, the Ontario Government placed York Region into a Grey-Lockdown level.  We ask that you ALL remain vigilant by following all of the protocols set out by the home, York Region Public Health and the Government of Ontario.

All residents continue to be isolated during this time, under contact/ droplet precautions. We are mandated to maintain residents’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

As Christmas is just 10 days away, we recognize this will be a very difficult time of the year, as most of us gather to celebrate with our loved ones. As we continue to keep you connected through video calling the programs department will be scheduling face-time calls for December 25, Christmas morning. We ask that you contact Jessica Fabbro at vcvprogmanager@universalcareinc.ca to arrange.

Father Vito Marzeliano continues to offer his prayers and support to the home. We are grateful for his spiritual guidance and blessings.

If you would like to drop off food items or gifts for residents, we ask that you ensure they are labelled with the residents’ name. All food items must be sealed in a container. We are suggesting that any clothing item purchased be labelled with the resident’s name.

We would like to remind families that as per the Chief Medical Officer of Health, Directive #3 dated December 7 2020 any long-term care home in a public health unit region where there is evidence of increasing/significant community transmission i.e., Orange (Restrict), Red (Control) or Grey (Lockdown) levels in the provincial COVID-19 Response Framework: Keeping Ontario Safe and Open, absences are not permitted except for medical or compassionate reasons. Therefore, Residents will not be able to leave the home during holidays this year.

The information below for Villa Colombo Vaughan is current as of December 15, 2020 at 5:00 p.m.

Total number of COVID-19 positive active residents in Casa Bratty: 2

Total number of recovered residents in Casa Bratty: 14

Total number of COVID-19 positive active staff: 1

Total number of recovered staff: 10

Total number of COVID-19 resident deaths: 3

We communicate daily with York Region Public Health and continue to follow protocols that include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

As per the Chief Medical Officer of Health, Directive #3 dated December 7, 2020 VCV applied updated UniversalCare Masking Policy to reflect recommended use of mask by residnets in common indoor areas, as tolerated.

Reminder to ALL essential visitors and essential caregivers coming into the home:

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.

We thank you for you continue support, kind words of encouragement and appreciation during these difficult times.  Our staff and management team continue to be committed in keeping our residents and staff safe.

Sincerely,

Amalia Aiello

Director of Programs and Social Services 

 December 11, 2020

Dear VCV Residents, Families and Staff,

With a significant increase in last weeks COVID – 19 reported cases and increased outbreaks the Ontario Government is moving York Region into Grey-Lockdown effective Monday December 14, 2020 at 12:01 a.m. The Grey-Lockdown is the most restrictive level that implements widescale measures and restrictions, including closures, to halt or interrupt transmission. For an overview of these measures, refer to Grey – Lockdown under Section 9, Sector-specific public health and workplace safety measures and public health advice, of the COVID-19 response framework

We ask that you ALL remain vigilant by following all of the protocols set out by the home and the Government of Ontario.

We ask that you do NOT visit the home if you have any signs or symptoms of COVID-19, even if you have tested negative in the previous 7 days. Anyone experiencing symptoms of COVID-19 will not be permitted in the home and must immediately self-isolate and get tested.

As the home remains in an outbreak status, we continue to provide exemplary infection control as well as exceptional care to our residents. We have enforced very stringent protocols to reduce the potential of transmission of COVID-19 and keep our residents, families and staff safe.

We have received the tests results for the residents in Casa Melatti and Casa G&G for a total of 34 negative and 1 positive (Casa Melatti). The resident in Casa Melatti has been immediately transferred to Casa Bratty in a private accommodation.

The information below for Villa Colombo Vaughan is current as of December 11, 2020 at 7:00 p.m.

Total number of COVID-19 positive active residents in Casa Bratty: 4

Total number of recovered residents in Casa Bratty: 12

Total number of COVID-19 positive active staff: 6

Total number of recovered staff: 4

Total number of COVID-19 resident deaths: 3

We communicate daily with York Region Public Health (YRPH). As per YRPH directive – all residents continue to be isolated under contact/ droplet precautions. We are mandated to maintain residnets’ isolation to the best of our abilities until YRPH directs us to discontinue isolation.

We continue to follow protocols that include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

We are reviewing care needs of our residents on on-going basis to accommodate clinical and nursing support appropriately. Our Physicians and Nurse Practitioner continue to support residents 24/7 either on-site or via virtual rounds/consultations. We are grateful to see majority of Casa Bratty residents being cleared from COVID-19 by YRPH. We would like to express our gratitude to Ricardo Mowassee for supporting Casa Bratty exclusively during the surge on the unit. As of Monday December 14, 2020, Ricardo will be resuming his clinical rounds in the entire facility in collaboration with home’s Physicians and Medical Director.

Mackenzie Health Hospital IPAC team as well as YRPH representative continue to support the home with additional educational resources and support with testing.

Reminder to ALL essential visitors and essential caregivers coming into the home:

  1. You must demonstrate a negative COVID-19 test result in the past week, and attest to not subsequently having tested positive prior to each entry to the home.
  2. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  3. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  4. You are to remain inside the resident’s room for the entire duration of your visit.
  5. If you require assistance from staff during your visit, please use the call bell.
  6. You cannot interact with other families and residents other than your loved one.

The programs department have been working diligently to ensure you are keeping in contact with your loved one through face-time and video calling. Please contact Jessica Fabbro at vcvprogmanager@universalcareinc.ca to get more information on dates and times.

We know that this is a difficult period with so much uncertainty. But rest assured that we will continue to follow the three guiding principles: be proactive with protocols, provide exceptional care to our residents at all times, and to be 100% transparent with all residents, families and staff.

Your positive feedback and understanding of the extreme circumstances we have been working under for the past 10 months is greatly appreciated by our staff and management team who continue to work around the clock keeping our residents and staff safe.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 8, 2020

Dear VCV Residents, Families and Staff,

We are very grateful to inform you that many of our Casa Bratty Residents and a number of Staff have been cleared from COVID –19 by York Region Public Health.

We continue to enforce very stringent protocols to reduce the potential of transmission of COVID-19 and keep our residents, families and staff safe and healthy. Therefore, we ask that you ALL remain vigilant by following all of the protocols set out by the home and the Government of Ontario. These protocols include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

We recently participated in a Ministry of Labour inspection and are pleased to inform you that we meet all requirements. As well, we continue to participate in the York Region Public Health Infection Prevention and Control (IPAC) inspections and following up on recommendations and suggestions.

Casa Melatti and Casa G&G residents have been re-tested today as per York Region Public Health direction. Previously positive and recovered from COVID-19 residents were not tested as per York Region Public Health recommendation.

The information below for Villa Colombo Vaughan is current as of December 8, 2020 at 4:00 p.m.

Total number of COVID-19 positive active residents in Casa Bratty: 3

Total number of recovered residents in Casa Bratty: 12

Total number of COVID-19 positive active staff: 6

Total number of recovered staff: 4

Total number of COVID-19 resident deaths: 3

Our heartfelt sympathies go out to the family and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

December 8, marks the Solemnity of the Immaculate Conception which celebrates the belief in the sinless lifespan and Immaculate Conception of the Virgin Mary. It is one of the most important Marian feasts in the liturgical calendar of the Roman Catholic Church celebrated worldwide. We ask that you take a moment to keep our entire Villa Colombo Vaughan family in your prayers.

Yesterday the government announced the possible availability of the vaccine to all frontline and LTC residents. We will keep you posted on the exact timing of when it becomes available to our home. Expect soon that we will be sending you a consent form for POA’s of Care to sign off.

Reminder to ALL essential caregivers coming into the home:

  1. You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door.
  2. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.
  3. You are to remain inside the resident’s room for the entire duration of your visit.
  4. If you require assistance from staff during your visit, please use the call bell.
  5. At this time, you cannot interact with other families and residents other than your loved one.
  6. Do NOT visit the home if you have any signs of illness or symptoms, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

We know that this is a difficult period with so much uncertainty. BUT rest assured that we will continue to follow the three guiding principles: be proactive with protocols, provide exceptional care to our residents at all times, and to be 100% transparent with all residents, families and staff.

We thank you for your going support, words of encouragement and prayers.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 4, 2020

Dear VCV Residents, Families and Staff,

We would like to take this opportunity to thank ALL the staff at VCV, in particular the staff working in Casa Bratty for their unwavering dedication and commitment by coming to work everyday to care for your loved ones and for providing a safe working environment during this COVID–19 outbreak. We ask that you continue to pray and offer positive feedback as it goes a long way.

We continue to enforce very stringent protocols to reduce the potential of transmission and keep our residents, families, staff safe and healthy therefore, we ask that you ALL remain vigilant by following all of the protocols set out by the home and the Ministry.

If you have any signs of illness or symptoms we ask and require that families/staff do NOT come to the home, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

We continue to have daily communication with York Region Public Health (YRPH), as well we are collaborating with Mackenzie Health Hospital IPAC team and York Region Infection Prevention and Control Specialist as we continue to educate staff on proper use of PPE and Infection Prevention and Control Practices.

Reminder to ALL essential caregivers coming into the home:

You are required to wear PPE and follow PPE donning and doffing signs posted on the resident’s door. PPE must be removed as per posted PPE doffing sign prior to leaving resident’s room.  You are to remain inside the resident’s room for the entire duration of your visit. If you require assistance from staff during your visit, please use the call bell.

The information below for Villa Colombo Vaughan is current as of December 4, 2020 at 5:00 p.m.

Total number of COVID-19 positive residents in Casa Bratty: 16

Total number of COVID-19 positive staff: 8

Total number of COVID-19 resident deaths: 1

We continue to follow all protocols that include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residents and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

With your prayers and support we will get through this.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 2, 2020

Dear VCV Residents, Families and Staff,

First and foremost, we want to assure you that our sole focus at Villa Colombo Vaughan and UniversalCare is to protect your loved ones and provide a safe working environment for the staff during the COVID–19 pandemic.

We continue to provide exemplary infection control as well as exceptional care to our residents. As you are aware, we were able to advocate for and have proactively tested all of our residents, excluding those residents living in Casa Bratty, as well as the residents who have previously recovered from COVID-19.

We are elated to inform you that ALL such residents have tested NEGATIVE for COVID-19.

The home continues to be in an outbreak and we are making small yet positive gains, as we seek to improve the health and wellbeing of those residents/staff who continue to have COVID-19. We remain vigilant and are working very closely with York Region Public Health, the LHIN, Mackenzie Health Hospital and other external specialists.

We are grateful for the compassionate and courageous acts that our frontline staff and our managers have always displayed, as well as their relentless commitment to all our residents’ well-being. We are inspired by the unwavering support/advocacy that we receive from all of our physicians, as well as the dedication from Liza Reantaso, our Acting Administrator and leadership from Lyana Nava, Director of Clinical Services at UniversalCare.

Despite the positive news, we ALL need to remain vigilant and focused (more now than ever) in following all of the protocols set out by the home and the Ministry. If you have any signs of illness or symptoms we ask and require that families/staff do NOT come to the home, even if you have tested negative in the previous 7 days. The risk of infection and the stakes are too high to take any chances.

We are so appreciative for the prayers and positive feedback that we have received from the majority of our families and residents. These have been such a great source of encouragement to all of us.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

December 1, 2020

Dear VCV Residents, Families and Staff,

As per York Region Public Health (YRPH) directive, the entire home continues to be in a COVID – 19 Outbreak. All residents are under contact droplet precautions, will be isolated to their rooms and will receive meal tray service.

We have dedicated on a full-time basis, our Nurse Practitioner and one of our ADOC’s to Casa Bratty for additional clinical support and supervision.

We continue to enforce very stringent protocols to reduce the potential of transmission, keeping our residents, families and staff safe and healthy. We are in daily communication with YRPH, Local Health Integration Network (LHIN) and Ministry of Long-Term Care (MoLTC) and are following their recommendations, as well as the provincial directives of the Ontario’s Chief Medical Officer of Health, Ministry of Health and Ministry of Long-Term Care.

On November 28, York Region Public Health directed the home to test all Casa Melatti residents and staff.

On November 29, we received a positive result for a resident who had experienced symptoms on Casa G&G.

This resident who tested positive was relocated to Casa Bratty – private accommodation.

Proactively, Villa Colombo Vaughan requested YRPH to allow us to test all of our residents in the entire home, who have not previously tested positive for COVID-19. As you are aware we were granted permission in doing so. Once we receive the results, we will be contacting the respective POAs of their individual results and will be updating all families via this bi-weekly letter. We ask that each POA’s contact your other family members and share the results as we will only be contacting one POA per family.

The information below for Villa Colombo Vaughan is current as of December 1, 2020 at 5:00 p.m.

Total number of COVID-19 positive residents in Casa Bratty: 16

Total number of COVID-19 positive staff: 6

Total number of COVID-19 resident deaths: 1

We continue to follow all protocols that include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of residnets and staff, twice a day monitoring of staff and residents, including temperature checks, on-going auditing and enhanced cleaning and disinfecting practices.

The safety and well-being of our residents, their families and staff has been and continue to be our top priority.

With the help of countless, dedicated staff and with your prayers and support we will get through this. We urge all staff and families to follow all public guidelines and limit the amount of people that you interact with.

We continue to request, if you are not feeling well, that you do not visit the home and seek out medical attention.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

November 27, 2020

Dear VCV Residents and Families,

It is with heavy hearts that we inform you of the passing of one of our residents, who had tested positive for COVID –19.

We know that these are unprecedented times, with so much uncertainty for many. Our deepest condolences and prayers go out to the family.

We continue to enforce very stringent protocols to reduce the potential of transmission and keep our residents, families and staff safe and healthy. We are in daily communication with York Region Public Health and are following their recommendations, as well as the provincial directives of the Ontario’s Chief Medical Officer of Health, Ministry of Health and Ministry of Long-Term Care.

The safety and well-being of our residents, their families and staff has been our top priority. With the help of countless, dedicated staff we all have been working around the clock. With your prayers and support we will get through this.

The information below for Villa Colombo Vaughan is current as of November 27, 2020 at 1:00 p.m.

Total number of COVID – 19 positive residents in Casa Bratty: 11

Total number of COVID –19 positive staff: 3

Total number of COVID – 19 resident deaths: 1

Further recommendations received today from York Region Public Health is to place the entire facility under contact droplet precautions, therefore all residents will be isolated to their rooms and meal tray service will be initiated.

We continue to follow all protocols that include proper use of PPE, weekly testing of staff/essential visitors, single site employment of staff, cohorting of staff, twice a day monitoring of staff and residents including temperature checks, on-going auditing and enhanced cleaning and disinfecting.

We ask if you are not feeling well, we request that you do not visit the home and seek out medical attention.

Sincerely,

Amalia Aiello

Director of Programs and Social Services

November 26, 2020             

Dear VCV Residents and Families,

We recognize that this a very difficult time for our residents, families and staff. Our focus remains on ensuring the safety of our residents at all times and containing the spread of COVID -19.

On November 23, 2020 we advised you that we had one confirmed COVID -19 resident case in Casa Bratty. COVID – 19 Outbreak was declared for the entire facility by York Region Public Health (YRPH).

All 18 residents on Casa Bratty have been isolated with contact droplet precautions and tested for COVID -19.  We will contact all resident’s Power of Attorney’s and/or SDM once results have been received.

November 26, 2020

Residents’ Results

Casa Bratty

Positive = 12

Negative =4

Pending = 2

Staff Results

Positive = 3

Negative =1

We continue to work with YRPH daily and are following their recommendations, as well as the provincial directives of the Ontario Chief Medical Officer of Heath and the Ministry of Health and Long Term-Care.

We continue with weekly staff surveillance testing, as per the Minister’s Directive of November 23, 2020.

In addition, all Essential Caregivers and Essential Visitors will be required as per the Minister’s Directive to have a negative COVID – 19 test result within the last 7 days and attest to not subsequently tested positive, prior to coming into the home and provide proof of negative COVID-19 test result at every visit. You will be required to submit an Essential Caregiver request form and complete all necessary education prior to your first visit.

Contact Heather Barrow, for more information at  vcvsupportcoord@universalcareinc.ca

Our commitment is to keep you connected to your loved ones during this time by providing video calls. Contact Jessica Fabbro, Program Manager, vcvprogmanager@universalcareinc.ca  to schedule.

We continue to follow all protocols that include proper use of PPE, single site employment of staff, cohorting of staff, twice a day monitoring of staff and residents including temperature checks, on-going auditing and enhanced cleaning and disinfecting.

For the duration of the outbreak we are asking that families refrain from doing resident laundry or bring in resident clothing.

VCV and UniversalCare are committed and will continue to follow the three guiding principles in being proactive with the protocols, providing exceptional care to our residents at all times, and being 100% transparent with all residents, families and staff.

Your thoughts and prayers are appreciated during this time.

Thank you for your continued support and kindness,

Amalia Aiello

Director of Programs and Social Services

November 23, 2020

Dear VCV Residents and Families,

We are writing to inform you that today we have been advised by York Region Public Health (YRPH) of a confirmed COVID –19 resident case in Casa Bratty.  The resident has been isolated into a private room within the Casa. We are working with YRPH at this time and will keep you updated on any changes and developments.

Please be advised that as York Region continues to be in a ‘Red’ Public Health Unit Level, the risk level has increased, therefore we are ceasing ALL Essential Visitors/Caregivers to the home effective immediately.

We are asking that families that wish to remain as an “Essential Visitor” must reapply and submit the attached request form. We will be re-evaluating each case in order for us to keep our residents safe. Please submit this to Heather Barrow, at vcvsupportcoord@universalcareinc.ca

In addition to the above, we have included the most recent information received from the Government of Ontario, Minister’s Directive on testing and home access. The new directive requires that all Essential Visitor’s/Caregivers provide proof that they have been tested and received a negative COVID –19 test result in the past week. This weekly testing also applies to all staff and are pleased to inform you that they are willing to do so in order to protect our residents.

We would like to reassure you that during these unprecedented times our goal is to keep everyone safe and our commitment is to keep you connected to our loved ones. We continue to follow all protocols that include proper use of PPE, single site employment of staff, twice a day monitoring of staff and residents

We know that this is a difficult period for all of us, be rest assured that we continue to follow the three guiding principles in being proactive with the protocols, providing exceptional care to our residents at all times, and being 100% transparent with all residents, families and staff.

We believe by working together we will minimize the risk and overcome this challenge.

Thank you for your support and kindness.

Amalia Aiello

Director of Programs and Social Services

November 10, 2020

Dear VCV Residents and Families,

As the holiday season approaches, we at VCV and UniversalCare are looking forward to providing our residents, families and staff the opportunity to experience the festivities of the holidays while ensuring we are practicing social distancing and IPAC protocols. We would like to reassure you that during these unprecedented times our sincere goal is to keep you connected.

We have resumed recreational programming which includes, espresso a la carte, bingo, religious prayer and rosary, music therapy, arts and crafts, individual programming and physiotherapy room. With the warmer weather the last few days residents have been able to enjoy the outdoors and the Piazza throughout the day.

As we remain closed to general visitors, and outdoor visits we continue to provide families with the opportunity to connect via facetime, window visits and balcony visits. Our recreation team is working diligently to ensure you stay connected. As well, a reminder that residents are not permitted to leave on an absence except for medical or compassionate reasons.

We are happy to announce that our hair salon services have resumed this week. Please contact our receptionist to arrange an appointment.  

A reminder that our Foot Care services resume on November 11, 13, and 16. Those residents that have provided consent for this service will be seen.

A reminder that all food items coming into the home must be consumed within the 1-2-day period.  We are asking that all food items be placed in containers to ensure they are sealed (effective immediately). We will not be accepting items otherwise. We recognize that providing residents with food items from home are important and we ask that you follow our policy.

We cannot stress enough that our Infection control practice protocols are essential to prevent the spread of infection. When visiting your loved ones, please ensure you are adhering the homes policies:

  1. A COVID –19 negative test result is required every 14 days.
  2. Active screening upon entering and exiting the building. This will require you to fill out a two-page attestation form that is required by all essential caregivers coming into the home, NO EXCEPTIONS. We recognize that it can be repetitive and tedious to some, however it is our policy and expectation to ensure all that enter the home are actively screened. We ask that if you are coming in to assist with care (example, feeding) that you ensure you give yourself enough time to complete the required forms.
  3. Essential caregivers are required to wear a mask and face shield at all times while in the home and full PPE when providing care to residents on isolation. You will be asked to disinfect and leave your shield in the designated areas within the home as you are existing the building. We ask that you do not remove the shield from the home, as per our IPAC protocols. We will ensure your shield is stored appropriately and available to you on your next visit
  4. Note that the screener is an employee of the home, and is required to ensure all individuals entering the home are actively screened. The screeners are following direction from the Administration team. We ask that all dialogue be respectful and appropriate.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Liza Reantaso – Acting Administrator – VCVDoc@universalcareinc.ca

Sherly Kangappaden – Acting Director of Care – VCVAssistDOC@universalcareinc.ca

Inderpreet Hundal – VCVADOC2@universalcareinc.ca

Amalia AielloDirector of Programs and Social Services – aaiello@universalcareinc.ca

Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca

Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca

Gurpreet Pannu- Dietary Manager – vcvdietarymanager@universalcareinc.ca

VCV Dietitian – VCVDietician@universalcareinc.ca

Heather Barrow – VCVSupportCoord@universalcareinc.ca

Vidya Isha Arora – vcvsocialworker@universalcareinc.ca

A reminder that you must complete an education component to ensure infection control practices are adhered too if you are requesting to be an Essential caregiver. We ask that you contact Heather Barrow, at vcvsupportcoord@universalcareinc.ca to arrange your education. A maximum of one essential caregiver per resident may visit this time.

Thank you again for your continued support. The safety and well-being of our residents, staff and their families have always been our top priority. 

Stay safe and get your flu shot.

November 3, 2020

Dear VCV Residents and Families,

York Region continues to be an area that has been identified with higher community spread of COVID-19. In light of this, we feel it is important to continue to bring some normalcy back to the residents. We have resumed recreational programming which includes, espresso a la carte, bingo, religious prayer and rosary, music therapy, arts and crafts and individual programming, and re-opened the physiotherapy fitness room. Residents are permitted to enjoy the outdoors (weather permitting) and the Piazza throughout the day.

Residents have resumed eating their meals in the dining room. We have purchased plexiglass that will be installed to allow for more than one resident to dine at a table. In doing so, we are ensuring social distancing and infection control practices are adhered to.

As we remain closed to general visitors, we continue to provide families with the opportunity to connect via facetime, window visits and balcony visits. Our recreation team is working diligently to ensure you stay connected. As well, a reminder that Residents are not permitted to leave on an absence except for medical or compassionate reasons.

We are pleased to announce that we are reinstating our Foot Care services effective November 11, 13, and 16. Those residents that have provided consent for this service will be seen.

We had hoped to resume our Hair Salon services however this will remain on hold till further notice. We do apologize for the inconvenience however; this is not considered an essential service.

We continue to provide enhanced COVID –19 testing for our staff, twice a month.  Our staff and essential caregivers are provided with education and information regarding best practices for Personal Protective Equipment. We report and monitor our supplies to the MOHLTC weekly and are confident that in the foreseeable future that we do not anticipate any shortfalls.

IPAC protocols are essential to prevent the spread of infection. When visiting your loved ones, please ensure you are adhering the homes policies. A COVID –19 negative test result is required every 14 days and active screening upon entering and exiting the building. All staff and essential caregivers are required to wear a mask and face shield while in the home, and full PPE when providing care to residents on isolation.

If you have any questions or concerns, please feel free to contact any of the following individuals:

A reminder that you must complete an education component to ensure infection control practices are adhered too if you are requesting to be an Essential caregiver. We ask that you contact Heather Barrow, at vcvsupportcoord@universalcareinc.ca  to arrange your education. A maximum of one essential caregiver per resident may visit this time.

Thank you again for your continued support. The safety and well-being of our residents, staff and their families have always been our top priority.

Stay safe and get your flu shot.

October 24

Dear Residents, Families and Staff:

We are pleased to inform you that the outbreak has been cleared by York Public Health as of today.

We thank everyone for your patience and continued support in maintaining the safety of our residents and staff.

We recognize that the absence of family members has had a great impact on the lives and social wellbeing of our residents, however we would like to remind you that the home remains closed to general visitors. This decision took effect October 19th as the Government of Ontario determined that the Region of York is one of the areas with a public health unit with a high COVID-19 community spread. This means that residents in long-term care homes located in York Region are subject to the same restrictions as the previously identified areas with higher community spread of COVID-19.  Residents are not permitted to leave on an absence except for medical or compassionate reasons. General visitors are not permitted. A maximum of one essential caregiver per resident may visit at a time.

Reminder to all Essential Caregivers, IPAC protocols are essential to prevent the spread of infection. When visiting your loved ones, please ensure you are adhering the homes policies. A COVID-19 negative test result is required every 14 days and active screening upon entering and exiting the building. All staff and essential caregivers are required to wear a mask and face shield while in the home, and full PPE when providing care to residents on isolation.

All essential caregivers are required to complete an education component to ensure infection control practices are adhered too. All education MUST be completed prior to your first visit and following monthly refreshers.  Note that if you are requesting to be an essential caregiver, we ask that you contact Heather Barrow, at vcvsupportcoord@universalcareinc.ca for more information.

We continue to provide staff with education and information regarding best practices for Personal Protective Equipment. We continue to report and monitor our supplies and are confident that in the foreseeable future that we do not anticipate any shortfalls. We will continue to take the following precautions:

  • Increase cleaning of high-touch surfaces such handrails, furniture etc.
  • Close monitoring of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening twice a day (days and evenings)
  • We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
  • We have mandated staff to choose one place of employment. Front-line staff at our home do not work at another healthcare location
  • Within the home and where possible, co-horting of staff to specific residents’ areas
  • Our staff have been reminded to monitor themselves for illness and to stay at home when they are sick.
  • Only essential visitors/caregivers have been permitted to visit their loved one
  • Following social distancing for our residents and staff
  • Providing and requiring all staff on all shifts (as well as essential visitors) to properly use surgical masks, gloves, face shields etc.
  • Limiting items coming into the home and providing all laundry services to all residents.
  • Promoting proper hand washing

If you have any questions or concerns, please feel free to contact any of the following individuals:

Thank you again for your continued support. The safety and well-being of our residents, staff and their families have always been our top priority. 

Stay safe and get your flu shot.

October 20

Dear Residents, Families and Staff:

Although Public Health continues to declare the home in an outbreak state, we are pleased to inform you that we do not have any active cases of COVID-19 in the home.  Last week we informed you that Public Health had advised us to swab all staff and residents in Casa DeGasperis due to a staff testing positive during our routine enhanced testing clinic.  To date, we have received negative test results for all those tested, staff and residents. Residents in the home will remain on droplet contact precaution, as we continue to work with Public Health. All staff and essential caregivers are required to wear a mask and face shield while in the home, and full PPE when providing care to residents on isolation.

Last week we held our enhanced testing clinic for staff (entire facility), we received negative results.

Current # of COVID-19 positive residents for the entire facility: 0

Number of Resolved COVID-19 positive residents: 1

Current # of COVID-19 positive staff/student for the entire facility: 0

Number of Resolved COVID-19 positive staff/student: 3

The Region of York has been identified as a public health unit with higher COVID-19 community spread, therefore as of October 19th residents in long-term care homes located in York Region are subject to the same restrictions as the previously identified areas with higher community spread of COVID-19.  Residents are not permitted to leave on an absence except for medical or compassionate reasons. General visitors are not permitted. A maximum of one essential caregiver per resident may visit at a time, subject to direction from the local public health unit.

Reminder to all Essential Caregivers, IPAC protocols are essential to prevent the spread of infection. When visiting your loved ones, please ensure you are adhering the homes policies. A COVID-19 negative test result is required every 14 days and active screening upon entering and exiting the building.

As mentioned in previous newsletters all essential visitors are required to participate in an educational session to ensure infection control practices are adhered too as per the MOH LTC Directive #3.  Heather Barrow, at vcvsupportcoord@universalcareinc.ca will be responsible for scheduling the training. Note that all training MUST be completed prior to your first visit and following monthly refreshers. You will be contacted by Heather to ensure you have completed or to arrange a scheduled training date in the coming weeks.

We continue to provide staff with education and information regarding best practices for Personal Protective Equipment (PPE) and taking the following precautions:

  • Increase cleaning of high-touch surfaces such handrails, furniture on all areas
  • Close monitoring of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening twice a day (days and evenings)
  • We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
  • Within the home and where possible, co-horting of staff to specific residents’ areas
  • Staff are permitted to work in ONLY one health care setting
  • We provide enhanced staff COVID-19 testing every two weeks
  • Following social distancing for our residents and staff
  • Limiting items coming into the home and providing all laundry services to all residents
  • Promoting proper hand washing and IPAC protocols

Reminder to POA’s that we are hosting our Resident Flu Clinic tomorrow October 21st, if you have not returned your signed consent form please do so.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Thank you for your patience during this difficult time. The safety and well-being of our residents, staff and their families have always been our top priority.

October 13

Dear Residents, Families and Staff:

The home continues to remain in outbreak at this time.  On October 10th, we were made aware by Public Health that one of our housekeeping staff, who works in Casa DeGasperis tested positive for COVID-19 on October 5th during one of our enhanced staff testing clinics.  At this time the staff presents asymptomatic and has been directed to self isolate. We are working closely with Public Health on this matter. All residents remain on droplet contact precaution. As of today, we do not have any reported residents who exhibit any symptoms, and no pending results. As of this evening, Public Health has directed us to have all residents in Casa DeGasperis, including those who have already tested positive for COVID-19 swabbed this evening. We will be advising the POA’s of the results once received.

Current # of COVID-19 positive residents for the entire facility: 0

Number of Resolved COVID-19 positive residents: 1

Current # of COVID-19 positive staff/student for the entire facility: 1

Number of Resolved COVID-19 positive staff/student: 2

Only approved Essential Visitors are permitted at this time. All staff and essential visitors are required to wear full PPE when providing care to residents on isolation. All other staff and essential visitors are required to wear a mask and face shield while in the home.

Reminders to all Essential Visitors, IPAC protocols are essential to prevent the spread of infection. When visiting your loved ones, please ensure you are adhering the homes policies:

  • Active screening upon entering and exiting the building
  • Visits are permitted in the resident room ONLY, unless otherwise instructed
  • Only (1) current designated essential visitors will be permitted to visit their loved one
  • Following physical distancing at all times
  • Ensure proper hand hygiene
  • Appropriate PPE is worn appropriately at all times
  • A COVID-19 negative test result is required every 14 days
  • Please note that the screener will not be permitted to make any exceptions to the visiting policies

Just a follow-up to the initial email sent on October 8th, about the upcoming Influenza program and consent forms. Please ensure you have read, signed and returned your forms stating that you have consented for your loved one (resident) to receive the flu shot. We have received our supply of vaccines and will be providing a ‘Flu Clinic’ for Residents on October 21st.

We continue to provide staff with education and information regarding best practices for Personal Protective Equipment (PPE) and taking the following precautions:

  • Increase cleaning of high-touch surfaces such handrails, furniture on all areas
  • Close monitoring of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening twice a day (days and evenings)
  • We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
  • Within the home and where possible, co-horting of staff to specific residents’ areas
  • Staff are permitted to work in ONLY one health care setting
  • We provide enhanced staff COVID-19 testing every two weeks
  • Following social distancing for our residents and staff
  • Limiting items coming into the home and providing all laundry services to all residents
  • Promoting proper hand washing and IPAC protocols

Our recreation team continue to provide Residents with the opportunity to connect with family and friends. Please contact Jessica Fabbro vcvprogmanager@universalcareinc.ca to arrange balcony visits (2nd floor only) and window visits (1st floor only).    Note the changes to the video/facetime schedule:   Monday – Casa Melatti; Tuesday – Casa Guglietti; Wed – Casa DeGasperis; Thursday – Casa Ciccolini; Friday – Casa G&G; and Tuesday & Thursday – Casa Bratty.

As well, recreational programming has resumed in all Casa’s areas with small group programs, 1:1 programming while ensuring social distancing precautions at all times.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Thank you for your patience during this difficult time. The safety and well-being of our residents, staff and their families have always been our top priority.

October 6

Dear Residents, Families and Staff:

The home continues to remain in outbreak.  On Sept 28th, we were made aware of one our Nursing students who tested positive in the community. In light of this, we have decided to suspended all students from our community colleges and universities from the home. Only approved Essential Visitors are permitted at this time. Residents continue to be placed on droplet contact precautions. All staff and Essential visitors are required to wear masks, face shields and gowns. Gowns are to be put on upon entering the unit and removed upon exiting the unit. Gloves are permitted when providing resident care.

In addition to the COVID- 19 testing, residents with symptoms who test negative, Public Health is requesting to test these residents with a Multi plex testing. Should a test result be positive for Covid-19, the POA of that resident will be notified. All families, residents and staff will be notified of the actual unit that the resident resides in.

Current # of COVID-19 positive residents for the entire facility: 0

Current # of COVID-19 positive staff/student for the entire facility: 1

Current # of residents experiencing symptoms: 8

Reminders to all Essential Visitors, IPAC protocols are essential to prevent the spread of infection. When visiting your loved ones, please ensure you are adhering the homes policies:

  • Active screening upon entering and exiting the building.
  • Visits are permitted in the resident room ONLY, unless otherwise instructed.
  • Only (1) current designated essential visitors will be permitted to visit their loved one.
  • Following physical distancing at all times
  • Ensure proper hand hygiene.
  • Appropriate PPE is worn appropriately at all times.
  • A COVID-19 negative test result is required every 14 days.

It is that time of the year again…flu season.   Here at VCV and UniversalCare, we strongly encourage all our residents, staff and visitors to receive the annual “Flu Vaccine”.  We will be administering the Influenza Vaccine starting next week. POA’s/ SDM will be required to complete a consent form that will be sent to you in the coming days with more information on the Flu Vaccine.

The recreation department is promoting purposeful, independent and Montessori based activities for the residents during isolation. We continue to ask for your support if you have any items you are willing to donate, please contact Jessica at vcvprogmanager@universalcareinc.ca. Some items include:

  • Portable/Bluetooth speakers for iPad.
  • Washable paint
  • Folding Supplies: Towels/baby clothes/socks
  • Plastic plates/cups for kitchen chores
  • Baby dolls**
  • Essential oils for aromatherapy
  • Magazines/books-big print/Italian/English**

I regret to you inform you that Sherry Braic is no longer with Villa Colombo Vaughan.  Liza Reantaso our dedicated Director of Care will assume the acting Administrator role effective immediately.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Thank you for your patience during this difficult time. The safety and well-being of our residents, staff and their families have always been our top priority.

September 29

Dear Residents, Families and Staff:

The home continues to remain in outbreak. Only approved Essential Visitors are permitted at this time. All new Essential Visitors are to complete a Caregiver Request Form and be reviewed by the Director of Care & Public Health for approval. If you have not received approval from Public Health, you will not be permitted to visit during the outbreak. Residents continue to be placed on droplet contact precautions. All staff and Essential Visitors are required to wear masks, face shields and gowns. Gowns are to be put on upon entering the unit and removed upon exiting the unit. Gloves are permitted when providing resident care.

Current # of COVID-19 positive residents for the entire facility: 0

Current # of COVID-19 positive staff for the entire facility: 0

Current # of residents experiencing symptoms: 8

In addition to the COVID-19 testing, residents with symptoms who test negative, Public Health is requesting to test these residents with a Multi plex testing.

Should a test result be positive for COVID-19, the POA of that resident will be notified. All families, residents and staff will be notified of the actual unit that the resident resides in.

VCV and UniversalCare are continuing to meet and work with York Region Public Health daily to ensure we are doing all we can.

ESSENTIAL VISITING REMINDERS

Reminders to all Essential Visitors, IPAC protocols are essential to prevent the spread of infection. When visiting your loved ones, please ensure you are adhering to the homes policies:

  • Active screening upon entering and exiting the building.
  • Visits are permitted in the resident room ONLY, unless otherwise instructed.
  • Only (1) current designated essential visitor will be permitted to visit their loved one.
  • Following physical distancing at all times.
  • Ensure proper hand hygiene.
  • Appropriate PPE is worn at all times.
  • A COVID-19 negative test result is required every 14 days.

For more information contact  VCVAdmin@universalcareinc.ca

MOHLTC EDUCATION-Updated Infection Prevention and Control (IPAC)

In support of the long-term care sector, the MOH & Long-Term Care has been working with Public Health Ontario to update and package a number of educational resources. They address foundational elements of Infection Prevention and Control (IPAC) practices in homes. This was developed to support LTC homes in the preparedness for the second wave of COVID-19. They are available to staff, family members and caregivers.

Education Link:  https://www.publichealthontario.ca/en/education-and-events/online-learning/ipac-fundamentals

WORKPLACE VIOLENCE & HARRASSMENT

The home is committed to treating all of our employees, residents and families with respect and fairness. To that end we endeavor to keep our workplace free from all types of violence and harassment. We consider all acts of violence (including sexual and domestic violence), harassment, sexual harassment, bullying and psychological harassment, unacceptable. Any form of verbal communication of a threatening or intimidating nature, belittling or degrading nature, will not be tolerated.  Please be courteous and refrain from using foul language.

INDEPENDENT & PURPOSEFUL ACTIVITIES

The recreation department is promoting purposeful, independent and Montessori-based activities for the residents during isolation. If you have any items you are willing to donate, please contact Jessica at vcvprogmanager@universalcareinc.ca. Some items include:

  • Portable/Bluetooth speakers for iPad
  • Washable paint
  • Folding Supplies: Towels/baby clothes/socks
  • Plastic plates/cups for kitchen chores
  • Baby dolls**
  • Essential oils for aromatherapy
  • Magazines/books-big print/Italian/English**

Thank you for your patience during this difficult time. The safety and well-being of our residents, staff and their families have always been our top priority.

September 22

Dear Residents, Families and Staff:

On September 10th, York Region Public Health (PH) declared a facility wide COVID-19 Outbreak. All residents continue to be placed on droplet contact precaution. All staff are required to wear masks, face shields, gowns and gloves. Villa Colombo Vaughan Outbreak Status is as follows:

Current # of COVID-19 positive residents for the entire facility: 0

Current # of COVID-19 positive staff for the entire facility: 0

Current # of residents experiencing symptoms: 0

All residents in Casa Guglietti have been tested for COVID-19 came back NEGATIVE. Should a test result be positive for Covid-19, the POA of that resident will be notified. All families, residents and staff will be notified of the actual unit that the resident resides in.

On Monday, September 21st, one (1) resident on Ciccolini has been experiencing symptoms. As of today (Sept 22nd), two (2) more residents have since displayed symptoms and have been swabbed. VCV and UniversalCare are continuing to meet and working with York Region Public Health daily to ensure we are doing all we can.

ESSENTIAL VISITORS

No ‘General Visitors’ are permitted during outbreak. With approval from Public Health, Individuals who have been deemed ‘essential visitors/caregivers’ are permitted. We are recommending that it be limited to (1) designated person per resident, per day in their room. Anyone who is interested in becoming an ‘essential visitor’ are to complete a Caregiver Request form and submit for approval of Director of Care and Public Health. All Essential visitors will be provided with required PPE’s when they are visiting the home. All essential visitors are permitting to stay in the visiting resident room and maintain physical distancing throughout visits. All essential visitors are required to participate in an educational session to ensure infection control practices are adhered too as per the MOH & LTC Directive #3 effective September 9, 2020. Two Virtual TEAMS sessions are being held this week:

  • Wednesday, September 23rd @ 1:00pm
  • Thursday, September 24th @ 3:30pm

For more information contact Sherry VCVAdmin@universalcareinc.ca

INFECTION CONTROL & PPE

Reminders to all family, residents and staff, following IPAC protocols are essential to prevent the spread of infection. VCV continues to:

  • Increase cleaning of high-touch surfaces such handrails, furniture on all areas
  • Closely monitor of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening twice a day (days and evenings)
  • Active screening for all staff and visitors (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
  • Co-horting of all staff and Essential Visitors to specific residents’ areas is required
  • Staff are permitted to work in ONLY one health care setting
  • Only (1) current designated essential visitors will be permitted to visit their loved one. Education will be provided to those individuals.
  • Following physical distancing at all times ie. No group activities or gatherings.
  • Limiting items coming into the home including food;
  • Promoting proper hand washing/sanitizing protocols;
  • Hair salon & Foot Care services have been suspended
  • Physiotherapy services will continue with co-horting of staff, and following the recommendations of PH. OT.

COMPLAINT PROCESS
If you have any concerns, please contact the appropriate department listed below. For example: Care related issues to be reported the registered staff. If your concern is not resolved to your satisfaction, please contact the ADOC or DOC.

NURSING STATION

Casa Guglietti – Ext. 317
Casa Bratty – Ext. 318
Casa Melatti – Ext. 319
Casa Ciccolini – Ext. 320
Casa Guizzetti & Gollini – Ext. 321
Casa DeGasperis – Ext. 322

Sherry Braic – Administrator – Ext. 303
Liza Reantaso – Director of Care – Ext. 316
Sonia Henriques – Office Manager – Ext. 302
Heather Barrow – Admissions Coordinator – Ext. 313
Jessica Fabbro – Program Manager – Ext. 309
Gurpreet Pannu – Dietary Manager – Ext. 311
Luciana Benedetti – Housekeeping Manager – Ext. 312
Tibor Szakaczki – Maintenance Manager – Ext. 314

Thank you for your patience during this difficult time. The safety and well-being of our residents, staff and their families have always been our top priority. With your prayers and support we will get through this.

Respectfully,

Sherry Braic
Administrator
Villa Colombo Vaughan

September 15

Dear Residents, Families and Staff:

On September 10th, York Region Public Health (PH) declared a facility wide COVID-19 Outbreak. All residents continue to be placed on droplet contact precaution. All staff are required to wear masks, face shields, gowns and gloves. Individuals who have been deemed essential visitors/caregivers will be provided with PPE’s when they are visiting the home. A reminder in a previous update PH had advised that essential visitors may continue to visit, however we are recommending that it be limited to (1) designated person per resident, per day in their room. All essential visitors are required to participate in an educational session to ensure infection control practices are adhered too as per the MOH & LTC Directive #3 effective September 9, 2020.   

Total number of COVID-19 positive residents for the entire facility: 1

Total number of COVID-19 positive staff for the entire facility: 1

The Resident who tested COVID-19 positive, continues to be isolated, has been re-tested and results pending. All other residents in Casa Guglietti have been tested for COVID-19, results came back negative. If a test result is positive for Covid-19, the POA of that resident will be notified. All families, residents and staff will be notified of the actual unit that the resident resides in.

VCV and UniversalCare will continue to meet and work with York Region Public Health daily to ensure we are doing all we can.

A few weeks ago, we sent families a Survey, on ‘COVID-19 Satisfaction’ requesting your feedback. We have received the results and would like to share them with you.   The home will be connecting with any families who requested to be contacted with the results personally.  A total of 15 surveys were received back from families, based on the feedback received, an action plan was developed to address 2 specific areas of improvement:

QUESTION

One thing we could do better to reassure and support during this time

RESULTS & ACTION PLAN

  • Communication
    • Education will be provided to the leadership team and registered staff on the complaint process to include a timely follow up with families.
    • Education to all staff updating care plans to communicate changes.
    • Weekly updates/NEWSLETTERS to continue to be sent out to families.
  • More Staffing
    • We have currently hired 1 RPN; 2 PSW’s who are being orientated.
    • We are welcoming Humber RPN students who will be training and assistance on each floor 2x days a week.
  • Ensure staff are following IPAC Protocols
    • PPE & Hand Hygiene audits have been rolled out this week by the nursing team to include all staff and essential visitors.
    • Education to all staff and visitors is required on PPE & IPAC

QUESTION

Care Conference not Care Updates in last 3 Months

RESULTS & ACTION PLAN

  • 60% responded No
    • Care Conferences are currently being scheduled. Should you require information regarding your loved one’s care or condition, please contact the registered nurse on the designated casa.

We at VCV and UniversalCare would like to reassure families, Residents and staff that at this time we have adequate numbers of Personal Protective Equipment supplies available to our home. We continue to provide staff with education and information regarding best practices for Personal Protective Equipment (PPE). We have recently implemented daily audits of PPE use and Hand Hygiene to ensure staff are using them properly and taking the following precautions during outbreak:

  • Increase cleaning of high-touch surfaces such handrails, furniture on all areas
  • Close monitoring of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening twice a day (days and evenings)
  • We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
  • Co-horting of all staff and Essential Visitors to specific residents’ areas is required
  • Staff are permitted to work in ONLY one health care setting
  • Only (1) current designated essential visitors will be permitted to visit their loved one. Education will be provided to those individuals
  • Following physical distancing at all times ie. No group activities or gatherings.
  • Limiting items coming into the home including food (see below for more information)
  • Promoting proper hand washing
  • Hair salon has services have been suspended
  • Foot care services have been suspended
  • Physiotherapy services will continue with co-horting of staff, and following the recommendations of PH. OT.

There have been a number of inquiries from families in regards to dropping off food items for their loved ones. During outbreak it is highly discouraged to deliver food items to your loved. However, we recognize the importance and there has been no new reported positive case in the home.

Therefore, the home will accept items under the following conditions:

  • All food must be in a sealed tight container or box that can be disinfected upon receiving at screening station.
  • We are not accepting any food items that require reheating.
  • We may accept items that require refrigeration. Items must be labelled with resident name, room number and date. All refrigerated items will be discarded after two days.

The safety and well-being of our residents, staff and their families have always been our top priority. With your prayers and support we will get through this.

Respectfully,

Sherry Braic
Administrator
Villa Colombo Vaughan

September 11

Dear Residents, Families and Staff:

Through these challenging times, we remain committed to improving our services, strengthening our community partnerships, and diversifying our professional talent across the province.

We have initiated a staff survey that was sent to all of our active staff. Through all of the challenges that we have all faced both at work and at home, what has been reassuring to us has been the staff’s unquestionable commitment and heroic acts. We are providing this opportunity to complete this survey and receive constructive feedback. The results will be collated and shared with everyone and will be used to enhance our care and services. The responses are 100% anonymous.

Today, Ontario is reporting 213 cases of COVID-19 with over 32,500 tests completed. There are 71 cases in Toronto, 38 in Peel and 37 in Ottawa and the balance throughout the province. 67% of today’s cases are in people under the age of 40. This is a reminder that we all need to continue with the social and health protocols directed and recommended by Public Health and Ministry of Long-term Care.

In the last 3 weeks, our leadership team at each of the homes, have worked with the corporate staff in completing a comprehensive Corporate IPAC assessment tool, detailing our future journey towards building a better and safer community. In addition, they have been working in updating our visitation policies and sharing them with you. We believe that we are prepared for the upcoming flu season and possible increase in COVID-19 cases in the province.

As the summer has ended, we would like to thank all of our summer students that worked in our homes. We are so inspired to witness first-hand how dedicated they were, in ensuring that our residents were active and engaged. Our students were pivotal in helping us facilitate our virtual/window/in person family/resident visits. We would like to thank the Federal government and all of our Members of Parliament for providing many of our homes with the Canada Summer Jobs Program Funding.

The Canada Summer Jobs is an initiative of the Youth Employment and Skills Strategy, which aims to provide flexible and holistic services to support all young Canadians develop the skills and gain paid work experience to successfully transition into the labour market.

Let me conclude by remembering and honouring the victims, families as well as thanking the first responders who did their part to limit the loss of life during 9/11. Thank you for your support and prayers.

September 11

Dear Residents, Families and Staff,

We are writing to inform you that as of yesterday the home has been declared by York Region Public Health (PH) to be in a facility wide COVID-19 Outbreak. All Residents will be placed on droplet contact precaution. All staff are required to wear masks, face shields, gowns and gloves. Individuals who have been deemed essential visitors/caregivers will be provided with PPE’s when they are visiting the home. As mentioned in a previous update PH has advised us that essential visitors may continue to visit, however we are recommending that it be limited to (1) designated person per resident, per day in their room. All essential visitors will be required to participate in an educational session to ensure infection control practices are adhered too as per the MOH & LTC Directive #3 effective September 9, 2020. We will be contacting those families to arrange.

The information below for Villa Colombo Vaughan is current as of September 11 12:00 p.m.

• Total number of COVID-19 positive residents for the entire facility: 0

• Total number of COVID-19 positive staff for the entire facility: 1

At this time all residents in Casa Guglietti have been tested for COVID-19, results are pending. If a test result is positive for Covid-19, the POA of that resident will be notified. All families, residents and staff will be notified of the actual unit that the resident resides in.

We do not have any concerns with our personal protective equipment Personal Protective Equipment (PPE) supplies.

We continue to provide staff with education and information regarding best practices for Personal Protective Equipment (PPE) and taking the following precautions:

• Increase cleaning of high-touch surfaces such handrails, furniture on all areas
• Close monitoring of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening twice a day (days and evenings)
• We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
• Within the home and where possible, co-horting of staff to specific residents’ areas
• Staff are permitted to work in ONLY one health care setting
• Only (1) current designated essential visitors will be permitted to visit their loved one. Education will be provided to those individuals
• Following social distancing for our residents and staff that includes: no group activities
• Providing and requiring all staff and essential visitors to effectively
• Limiting items coming into the home and providing all laundry services to all residents.
• Promoting proper hand washing
• Hair salon has services have been suspended
• Foot care services have been suspended
• Physiotherapy services will continue with co-horting of staff, and following the recommendations of PH. OT.

We appreciate that receiving such a letter may be unsettling, but we feel that it is important that we as a home continue to be transparent and proactive. Again, we would like to reassure families that VCV and UniversalCare will be meeting and working with York Region Public Health daily to ensure we are doing all we can.

The safety and well-being of our residents, staff and their families have always been our top priority. With your prayers and support we will get through this.

September 9

As shared last evening, the home was advised by York Region Public Health that (1) staff at VCV has tested positive with COVID-19. Upon further review of contact tracing, York Region Public Health has expanded the Suspect Outbreak to include the second floor. This will mean that the Residents in the following areas, Casa Ciccolini, Casa DeGasperis, Casa Guizzetti-Golini and Casa Guglietti will be isolated to their rooms. All meals will be tray served in their rooms.

All residents in the suspect outbreak areas will be placed on droplet and contact precautions which indicates that the following Personal Protective Equipment (PPE) will be worn by all staff and essential visitors: surgical mask, shield, gowns and gloves.

At this time the home along with the support of UniversalCare have taken the step to ensure all the Residents and staff in Casa Guglietti have been tested for COVID-19, as of today.  We will communicate to each of the POA’s of the actual results as soon as we receive them. There are currently no COVID-19 cases among our residents.

We are continuing to cease any indoor and outdoor visits, short stay and temporary absences for the entire home, as per their recommendation. ONLY those deemed as essential visitors (1) per resident will be permitted during this time.

We will be sending out further correspondence updating families tomorrow with regards to what an ‘Essential Visitor’ is classified as per the updated Directive #3, released by the Ministry of Health and Long-Term Care on September 2, 2020.

We continue to provide staff with education and information regarding best practices for Personal Protective Equipment (PPE) and taking the following precautions:

  • Increase cleaning of high-touch surfaces such handrails, furniture on affected areas
  • Close monitoring of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening twice a day (days and evenings)
  • We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
  • Within the home and where possible, co-horting of staff to specific residents’ areas
  • Only essential visitors have been permitted to visit their loved one
  • Following social distancing for our residents and staff that includes: no group activities
  • Providing and requiring all staff and essential visitors to effectively
  • Limiting items coming into the home and providing all laundry services to all residents.
  • Promoting proper hand washing

Again, we would like to reassure families that VCV and UniversalCare will be meeting and working with York Region Public Health daily to ensure we are doing all we can to keep our residents, staff and their families safe and healthy.

We appreciate that receiving such a letter may be unsettling, but we feel that it is important that we as a home continue to be transparent and proactive.

September 8

Dear Residents, Families and Staff,

Since the start of this Global Pandemic, we at UniversalCare and Villa Colombo Vaughan (VCV) have prided ourselves in being proactive with the protocols that we have put in place, providing exceptional care to our residents at all times, and being 100% transparent with all residents, families and staff. Know that we will always continue to follow these three principles.

We are writing to you this evening to advise you we are in Suspect Outbreak in Casa Guglietti. We have contacted the York Region Public Health and advised them that (1) staff at VCV has tested positive with COVID-19. The last shift this employee worked at the home was September 4, 2020.

York Region Public Health has assessed our situation and as of today, we are ceasing any indoor and outdoor visits, short stay and temporary absences for the entire home, as per their recommendation. ONLY those deemed as essential visitors (1) per resident will be permitted during this time.

All 27 Residents in Casa Guglietti will be isolated to their rooms and placed under droplet and contact precautions. All meals will be tray served in their rooms. Resident recreational programming and group activities will be cancelled for the entire home and staff will be cohorted.

As per our previous communication, we have been proactive and leaders in taking measures that exceed provincial standards. Due to such steps, we know that we have done everything possible to reduce the chance of transmission and keep our residents and staff safe and healthy. We continue to work very closely with York Region Public Health and are following their advice and implementing their recommendations.

Our staff continue to be tested for COVID-19. We will continue to facilitate for each of our staff to be tested twice a month. We are grateful that the staff are supportive and committed to being tested.

We will continue to test residents if they present symptomatic. Know that we will communicate to each of the POA’s of the actual results as soon as we receive them. There are currently no COVID-19 cases among our residents.

We continue to provide staff with education and information regarding best practices for Personal Protective Equipment (PPE). We continue to report and monitor our supplies and are confident that in the foreseeable future that we do not anticipate any shortfalls. We will continue to take the following precautions:

· Increase cleaning of high-touch surfaces such handrails, furniture etc.

· Close monitoring of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening twice a day (days and evenings)

· We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave

· We have mandated staff to choose one place of employment. Front-line staff at our home do not work at another healthcare location

· Within the home and where possible, co-horting of staff to specific residents’ areas

· Our staff have been reminded to monitor themselves for illness and to stay at home when they are sick.

· Only essential visitors have been permitted to visit their loved one

· Following social distancing for our residents and staff that includes: no group activities

· Providing and requiring all staff on all shifts (as well as essential visitors) to properly use surgical masks, gloves, face shields etc.

· Limiting items coming into the home and providing all laundry services to all residents.

· Promoting proper hand washing

We want to remind everyone that washing your hands often and covering coughs and sneezes with your arm (versus hands) is the best way to stop the spread of COVID-19.

VCV and UniversalCare will be meeting and working with York Region Public Health daily to ensure we are doing all we can to keep our residents, staff and their families safe and healthy.

We know that this is a difficult period for all of us, be rest assured that we continue to follow the three guiding principles in being proactive with the protocols, providing exceptional care to our residents at all times, and being 100% transparent with all residents, families and staff.

We are fortunate that we have amazing and compassionate staff who have and will continue to care for our residents. We are grateful for their ongoing commitment.

August 28

Dear Residents, Families and Staff:

Through these challenging times, we remain committed to improving our services, strengthening our community partnerships, and diversifying our professional talent across the province.

We have initiated a staff survey that will be sent to all of our active staff by Monday. Through all of the challenges that we have all faced both at work and at home, what has been reassuring to us has been the staff’s unquestionable commitment and heroic acts. We are providing this opportunity to complete this survey and receive constructive feedback. The results will be collated and shared with everyone and will be used to enhance our care and services. The responses are 100% anonymous.

Toronto’s Sunnybrook hospital and a few more senior residences in Ontario are facing current outbreaks of COVID-19. The hospital says it has identified a total of four cases (as of August 24, 2020), after recently detecting a positive case in one of its units. When that was confirmed, the hospital says it rapidly tested all patients in the unit and identified the three other infections. This is a reminder that we all need to continue with the social and health protocols directed and recommended by Public Health and Ministry of Long-term Care.

In the last 2 weeks, our leadership teams at each of the homes, have worked with corporate staff in completing a comprehensive Corporate IPAC assessment tool, detailing our future journey towards building a better and safer community. We believe that we are prepared for the upcoming flu season and possible increase in COVID-19 cases in the province.

As the summer is coming to an end, we would like to thank all of our summer students that worked in our homes. We are so inspired to witness first-hand how dedicated they were, in ensuring that our residents were active and engaged. Our students were pivotal in helping us facilitate our virtual/window/in person family/resident visits. We would like to thank the Federal government and all of our Members of Parliament for providing many of our homes with the Canada Summer Jobs Program Funding.

The Canada Summer Jobs is an initiative of the Youth Employment and Skills Strategy, which aims to provide flexible and holistic services to support all young Canadians develop the skills and gain paid work experience to successfully transition into the labour market.

Enjoy what’s left of the summer and thank you for your support and prayers.

August 21

I would first like to thank you for all you have been doing to stay safe and reducing the spread of COVID-19 in our community and homes. We are pleased to inform you that we have no positive COVID-19 cases in our homes.

We are grateful for all of the creative and heartfelt ways we have been supporting each other. Thank you to those who have shared your thoughts and suggestions, they have been very helpful. Kindly please fill out our latest survey and provide further feedback. As an organization we are doing well, but we strive to always do better. We will continue to work hard and smart to ensure that our residents and staff are safe.

A special thanks to all religious communities that have reached out offering their support, but most importantly their prayers. We have benefited from the light that you have shined on us during these dark times.

We continue to welcome any new staff in our homes. If you are aware of anyone looking for employment, please have them send their resume directly to a home’s Administrator/GM for their consideration. We are always looking for committed and compassionate individuals who are willing to be a part of our journey.

Please know that we are always here to help you as you have all helped us. We are working with our local hospitals, public health and healthcare teams for the “upcoming” flu season. We are better prepared, trained and equipped.

We are all in this together and together we will prosper.

August 14

We are pleased to announce the reinstatement of the hair salon services at Villa Colombo Vaughan effective August 17th. The home has taken the necessary steps to ensure proper PPE, cleaning, disinfecting, social distancing and sanitization measures/requirements are in place for these services to resume. We have worked closely with Public Health and UniversalCare’s clinical team and are excited to resume this important service to our residents.

The salon hours will be Monday – Friday 9 a.m. to 3:00 p.m. between August 17 to August 28, 2020. The hairdresser will work two consecutive weeks at a time and close for the following two weeks. In September she will be providing hair dressing services between September 14th to the 25, 2020.

Please schedule appointments by contacting our Reception desk email atVCVreception@universalcareinc.ca.

On Monday August 17th, Golden Care Mobile Dental Services will be in the home. If you are interested in arranging an appointment or require further information please contact them directly at 416 484-6228/Toll free: 1-877-221-4237.

The residents continue to have the pleasure of having Father Vito Marziliano provide the celebration of prayer in our chapel. This month we are happy to be able to offer residents the opportunity to attend the chapel celebration in person. The prayer continues to be televised throughout the home. Father Vito has truly been a blessing throughout these difficult times.

We are also excited to welcome back Sister Thelca as she will be resuming her visits in the coming week. Sister Thelca is a member of the Missionary Sisters of the Precious Blood. Her and her religious community have over 40 years of serving seniors and the sick.

We continue to provide indoor and outdoor visits, along with window visits and video calling. To date, our calls and request for visits have increased and the Programs Department Staff are working diligently to ensure calls are retuned in a timely manner.

We greatly appreciate your patience as we recognize connecting with your loved one is a priority. To schedule your visits email Jessica Fabbro, at vcvprogmanager@universalcareinc.ca.

As well, active screening continues for all indoor, non-essential visitors for symptoms, including taking temperatures and having them attest that they have been tested negative in the past 14 days. For all outdoor visits, active screening will continue as per Ministry of Health directives.

It is with mixed emotions we announce the retirement of Dr. Mary Nadalini. Dr. Nadalini has served Villa Colombo Vaughan as one of our attending physicians since our opening. We extend a heart filled thank you for her contributions and commitment to the Residents of Villa. Dr. Nadalini’s last day will be August 31st.

We are pleased to inform you that Dr. Brian Klar will be assuming care of Dr. Nadalini’s residents on September 1st. He is an exceptional physician, who is the Chief of Family Medicine at William Olser Hospital and has been at VCV since the beginning.

We would like to thank those who took the time to participate in the Ontario Health (Central) residents and family survey – ‘COVID –19 Experiences and Lessons Learned, for Long Term Care’ that was sent out on August 11th. We are looking forward to seeing the outcomes. The survey is available online until August 14th.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Liza Reantaso – Acting Administrator – VCVDOC@universalcareinc.ca
Sherly Kangappaden – Acting Director of Care – VCVAssistDOC@universalcareinc.ca
Inderpreet Hundal –VCVADOC2@universalcareinc.ca
Amalia Aiello – Director of Programs and Social Services –aaiello@universalcareinc.ca
Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca
Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca
Gurpreet Pannu- Dietary Manager – vcvdietarymanager@universalcareinc.ca
Monica Petti- VCV Dietitian –VCVDietician@universalcareinc.ca

Thank you for doing your part in the community by practicing social distancing and wearing a mask when necessary.

July 31

This week, Premier Doug Ford announced the establishment of the Commission into COVID-19 and long-term care.

Three commissioners will investigate how COVID-19 spread within long-term care homes, how residents, staff, and families were impacted, and the adequacy of measures taken by the province and other parties to prevent, isolate and contain the virus. The Commission will also provide the government with guidance on how to better protect long-term care home residents and staff from any future outbreaks. The final report is expected by April 2021.

The Chair of the Commission is Frank Marrocco, an associate chief justice of Ontario’s Superior Court and once served as the provincial government’s lead counsel for the Walkerton tainted water inquiry. The other two commissioners are Dr. Jack Kitts, recently retired president and chief executive of The Ottawa Hospital, and Angela Coke, a former deputy minister who spent 27 years in Ontario’s civil service.

As an organization we are adjusting our protocols to return to a “normalized” operation. We thank our residents, families and staff for your understanding, cooperation and positive exchange of ideas. We are also focused on preparing for a potential second wave. Our action plan includes continuing to prioritize PPE and staff testing, enhancing our infection control protocols, enhancing our clinical practices, among other critical measures.

We continue to be grateful to all those who pray and support us during these challenging times.

July 27

We are pleased to inform you that we will be restarting indoor and outdoor visits for 5 Casas (excluding Casa DeGasperis) effective tomorrow, July 28, 2020.

For the past three days the home, in collaboration with York Region Public Health, investigated a suspected case of COVID-19. One of our newly admitted residents who was tested negative prior to admission was subsequently tested positive as routine practice post-isolation. We immediately informed York Region Public Health and retested the resident. The test result came back today, as negative. As per direction by York Region Public Health, Casa DeGasperis will remain on suspected outbreak status for the duration of 14 days. We strongly believe this is a reasonable and important step in maintaining safety of our residents, staff and visitors.

As per York Region Public Health direction we will be retesting all residents in Casa DeGasperis, excluding those who were previously cleared from COVID-19.

Our staff continue to be tested for COVID-19. To date, all staff results have been negative. We will continue to facilitate for each of our staff to be tested twice a month. We are grateful that the staff are supportive and committed to being tested.

The following precautions will continue:

• Increased cleaning of high-touch surfaces such as handrails and furniture

• Close monitoring of all residents for symptoms, including taking temperatures three times per day and completing an active screening twice a day (days and evenings)

• We are actively screening all staff/essential visitors (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave the premises

• We are actively screening all indoor non-essential visitors for symptoms (including taking temperatures) and having them attest that they have been tested negative in the past 14 days.We are actively screening all outdoor non-essential visitors for symptoms, including taking temperatures.

• We have mandated staff to choose one place of employment. Front-line staff at our home do not work at another location

• Within the home and where possible, we have cohorted staff to specific resident home areas and residents

• We are following social distancing for our residents, families and staff

• Providing and requiring all staff, where appropriate, on all shifts to use the appropriate PPE such as masks, gloves, face shields/safety goggles and gowns

• Proper donning and doffing of PPE

• Promoting proper hand washing

We are committed to exemplary infection control, providing exceptional care to our residents at all times, and being completely transparent with our residents, families and staff. We are following Public Health’s advice and implementing appropriate procedures.

For scheduling, please continue to contact Jessica Fabbro, vcvprogmanager@universalcareinc.ca

We would like to thank families for your patience and understanding while we experience these ups and downs in managing the COVID-19 pandemic. We are grateful to our staff for their commitment to their profession and to our residents.

July 25

We are writing to inform you that out of an abundance of caution, as of today, we are ceasing any indoor and outdoor visits to ONLY those residents in Casa De Gasperis. We are doing so, as we are assessing the status of ONE resident. We have contacted Public Health and are working with them very closely. The safety of our residents and staff is always our priority. Despite that we are not in an outbreak situation, as a precautionary measure, we are also isolating all the residents in Casa De Gasperis.

We are committed to exemplary infection control, providing exceptional care to our residents at all times, and being completely transparent with our residents, families and staff. We are following Public Health’s advice and implementing appropriate procedures.

As a home, we are pleased that our staff continue to be tested for COVID-19. To date all results have been negative. We will continue to facilitate for each of our staff to be tested twice a month. We are grateful that the staff are supportive and committed to being tested.

As we have always done, the following precautions are being followed:

  • Increased cleaning of high-touch surfaces such as handrails and furniture
  • Close monitoring of all residents for symptoms, including taking temperatures three times per day and completing an active screening twice a day (days and evenings)
  • We are actively screening all staff/essential visitors (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave the premises
  • We are actively screening all non-essential visitors for symptoms (including taking temperatures) and having them sign an attestation form that they have been tested negative in the past 14 days
  • We have mandated staff to choose one place of employment. Front-line staff at our home do not work at another location
  • Within the home and where possible, we have cohorted staff to specific resident home areas and residents
  • We are following social distancing for our residents, families and staff
  • Providing and requiring all staff, where appropriate, on all shifts to use the appropriate PPE such as masks, gloves, face shields/safety glasses and gowns
  • Proper donning and doffing of PPE
  • Promoting proper hand washing

Regarding visits, safety precautions and resident movement within the home, ALL other Casas will continue with our current rules and protocols.

We appreciate that receiving such a letter may be unsettling, but we feel that it is important that we as a home continue to be transparent and proactive.

We are fortunate to have such a supportive community both within and outside the home. We are grateful to our amazing and compassionate staff for their outstanding commitment to their profession and to our residents.

July 17

Over the past 4 months, you have all helped to reduce the spread of COVID-19 by staying home, practising social distancing and proper hand hygiene, cleaning with disinfectants, and wearing masks or face coverings. We must continue to do everything we can to protect our residents, staff and families in our homes and the community at large.

This week the government announced the expansion of visitation rules in both our long-term care and retirement homes. We are working very hard to update our policies and procedures, assess our capacity to facilitate such and ensure that we do not compromise anyone’s safety. Shortly, we will be sending each of you your home specific visitation information package.

Please keep in mind that visitors should consider their personal health and susceptibility to the virus in determining whether visiting our home is appropriate. Where it is not possible or advisable for an in-person visit to occur, we will continue to provide virtual or window visiting options.

As the pandemic situation evolves in Ontario, this direction regarding visit our homes will be adjusted as necessary, keeping the safety and emotional well-being of residents and staff at the forefront.

We believe that testing is key to defeating COVID-19, as the sooner we can identify cases, the better positioned we are to contain them and save lives. As an organization, we have taken proactive action to testing to understand the status of COVID-19, as well as implementing increased infection prevention and control measures. We were one of the first homes to do mass testing of our residents and staff.

The ministry has recently informed us that long-term care and retirement homes should continue to ensure that all staff receive at least two COVID-19 tests per month. To date our staff have been proactive in getting tested. We ask that all families should follow the staff’s example and get tested as well. As the economy re-opens this is of greater importance.

By continuing to work together, including getting tested, we will stop the spread of this virus, save lives, protect every human life, and help our homes return to a pre- COVID-19 environment. We must keep doing the things that are working and we thank all of you, as you have helped us along the way.

July 3

We trust that you all had an enjoyable Canada Day.

As we are all aware, the state of emergency has been extended to July 15, giving the provincial government additional time, flexibility and the necessary tools to safely and gradually allow more places to reopen, while continuing to support frontline providers.

All regions have moved into Phase 2 save and except the Municipality of Leamington and the Town of Kingsville, as they will remain in Phase 1 until public health trends indicate it is ready to move forward in this area.

In an effort to curb coronavirus, the Federal government has extended travel restrictions until July 31, 2020.

We would like to thank all families that have supported the initiative to be tested for COVID-19 prior to their visits. This requirement is a vital step in ensuring that we do not spread the virus in our homes, protecting our residents. It is also a positive sign to our frontline workers, showing them that we are all doing our part to protect each other.

Although to date it hasn’t been encouraged by the Ministry of Health, we as staff members will continue to be tested in the month July. This is just one of the many proactive steps that as a UniversalCare community have decided to take, adopting all reasonable measures to limit the risk of infection.

As staff, we will continue to wear appropriate face masks, safety glasses/face shields, limit sizes of gatherings within the home, practice physical distancing, mandate staff to choose one place of employment, increase cleaning of high-touch surfaces, and continue with active screening of all staff.

We thank all of our staff for their sacrifices and want to extend our gratitude to all of them for their continued leadership and commitment to our residents and home.

As of June 30, 2020, the Chief Coroner for Ontario and Bereavement Authority of Ontario have us to return to the previous local practice and process for LTC’s/RH’s and families selecting and contacting a funeral home. Unless there is an outbreak at our home, funeral homes will return to their regular processes for receiving deceased residents.

We remind all visitors that for all appointments, you are required to make an appointment so we may facilitate a successful visit or FaceTime session. We encourage you to do so well in advance as the requests have increased and our capacity to meet the demand is limited. On days where the heat and humidity is high, we will cancel such visits and make other arrangements. This is done with the intention to protect our seniors.

Wearing a mask, keeping 6 ft. apart and not being able to come into close contact are all mandatory, albeit difficult requirements with the visits. During your visits, please do not drink any beverages as such would require for you to remove your mask.

We thank you for all of your support, suggestions and understanding during this difficult period in our lives.

June 30

We continue with outdoor visits in accordance with the Ontario Government’s June 10th Directive #3 whereby, the LTC homes will move into Phase I – allowing outdoor visits only, weather and staff permitting. Program staff are working hard to ensure you can connect with your loved one via FaceTime, window visit or outdoor visit.

Please ensure you are on time for your scheduled visit as program staff have many visits to coordinate through the day. Kindly continue to book visits through Jessica Fabbro vcvprogmanager@universalcareinc.ca

To protect our residents and staff, we are still mandated by the Ministry of Health and Ministry of Long-Term Care to restrict all non-essential visitors.

We have welcomed 13 residents to Villa Colombo Vaughan to date. In coming weeks, we will continue to welcome new residents and families to VCV.

Villa Colombo Vaughan continues to be proactive to ensure resident safety by providing two Covid-19 clinics in the month of June for our staff. Our last clinic was held June 24, 2020. So far 55 staff came back negative. We will continue to swab staff into the month of July.

We are excited to officially announce and welcome Inderpreet Hundal our second Assistant Director of Care to our nursing leadership team. Inderpreet started Monday June 29, 2020. Inderpreet will be overseeing and supporting the first floor and Sherly Kangappaden will be overseeing and focusing on the second floor.

We will be reaching out to Golden Dental to see when we can have a clinic day for our residents. We will update you once we have more information. We are hoping in Phase 2 hairdressing will resume. Once we receive information on when it will be approved we will update you.

We have received many requests for families to bring in food items. We ask if you drop off food items to ensure it is packaged in a sealed container. We are permitting packaged items and request that you avoid fruits, vegetables and home cooked meals.

During these times one looks at staying safe and healthy. One of our community organizations, the Vaughan Community Health Centre, is now offering engaging and free virtual group programs on ‘Keeping you Healthy and Connected this Summer’.

If you have any questions or concerns, please feel free to contact any of the following individuals:

Christine Murad – Administrator CMurad@universalcareinc.ca
Liza Reantaso – Director of Care VCVDoc@universalcareinc.ca
Amalia Aiello – Director of Programs and Social Services – aaiello@universalcareinc.ca
Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca
Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca
Gurpreet Pannu- Dietary Manager- vcvdietarymanager@universalcareinc.ca
VCV Dietitian- VCVDietician@universalcareinc.ca

Thank you for doing your part in the community by practicing social distancing and wearing a mask when necessary. We are seeing positive results in the community and that will only help reduce the risk of infection in our home.

As we are committed to keeping everyone informed, this facility specific “Update Letter” will be issued once a week on every Tuesday as well as an UniversalCare update on every Friday.

June 19

Beginning on June 18, 2020, the UniversalCare community is excited and eager to begin the gradual, phased approach to re-opening our long term care and retirement homes by offering outdoor visitation for our residents and families. Our homes are mandated by the Ministry of Long Term Care and Public Health Ontario to ensure residents’ safety, emotional well-being, flexibility, physical space and equitable access during on site organized visits. Each home has sent communication to the POA with instructions with how to proceed with preparing for and scheduling an outdoor visit. It is essential that the POA schedule the outdoor visit with the designated representative in the the respective home after receiving a negative test result for COVID-19. We ask that families work in partnership with the home to ensure that all visit protocols are observed, infection control measures are followed, and physical distancing is maintained during visits.

While the province remains in a state of emergency until June 30th, the Premier has announced the continued gradual re-opening of businesses and other essential services with the expansion of Phase 2. In accordance with public health advice, this is a list of the latest public health unit regions allowed to move into Stage 2 on Friday, June 19, 2020: Durham Region Health Department, Haldimand-Norfolk Health Unit, Halton Region Health Department, Hamilton Public Health Services, Lambton Health Unit, Niagara Region Public Health Department, York Region Public Health Services. Peel Public Health, Toronto Public Health, and Windsor-Essex County Health Unit will remain in Phase 1.

It is important to note that despite the phased re-opening of the province, long term care and retirement homes continue follow strict infection control policies by wearing appropriate PPE, limiting sizes of gatherings within the home, practicing physical distancing, adhering to essential visitor guidelines, mandating staff to choose one place of employment, regular cleaning of high-touch surfaces, and continuing with active screening of all staff, residents and essential visitors.

We thank all of our staff, residents and families for participating in the UniversalCare survey via Survey Monkey. We are looking forward to reviewing your feedback and we will provide you with the outcomes.

Finally, this Sunday June 21st is Father’s Day. It has been a long journey for many families since the pandemic began and families could no longer be together. Although this Father’s Day will be spent apart, we are beginning to see the outcomes of our vigalence as we see the gradual return to visitation in our homes. We thank our residents, families and staff for not letting your guards down, for your patience, and for your ongoing support. We want to again reassure our families that your father’s will be honoured and acknowledge on this day with hopes that you can celebrate your fathers in the near future.

June 12

This week, the Ontario government announced that long-term care and retirement homes can begin planning a safe process for visits commencing on June 18th. We are excited to hear this news as we know the time spent apart has been extremely difficult for families. UniversalCare will work with each home to determine how to implement such visitation in keeping with strict provincial ministry guidelines, health requirements, building layouts, staff support and weather. Early next week, communication will be sent to families by each home which will outline their plan for initiating these outdoor visits.

While the province remains in a state of emergency until June 30th, the Premier has announced Phase 2 of the regional approach to reopening businesses and other essential services which will begin on Friday June 12, 2020. The GTA (Durham, Haldimand-Norfolk, Halton, Hamilton, Lambton, Niagara, Peel, Toronto, Windsor-Essex, and York) will remain in Phase 1 until public health trends indicate it is ready to move forward in this area.

For more information please go to: https://www.ontario.ca/page/reopening-ontario (Ontario Re-opening info)

The government has outlined Ontario’s gradual, staged approach to reopening the province, restarting the economy and easing the restrictions put in place to stop the spread of the COVID-19 outbreak. Despite entering Phase 2 in many communities, the infection control protocols in our homes have not changed and we will not let our guards down. From the very beginning of the COVID 19 pandemic, we have implemented enhanced infection control practices and procedures that were ahead of the curve. We know that these measure have kept our residents safe. We will continue to wear appropriate PPE, limit sizes of gatherings within the home, practice physical distancing, adhere to essential visitor guidelines, mandate staff to choose one place of employment, increase cleaning of high-touch surfaces, and continue with active screening of all staff/residents/essential visitors.

Our homes have begun distributing a questionnaire, via Survey Monkey, to our residents, families, and staff in an effort to elicit feedback. We want to know what we have done well and where we can continue to improve. We thank you in advance for taking the time to complete the survey and ask that you engage your other family members as well. With this valuable information from you, we will continue to be a safe and healthy community of care

Finally, June is Seniors’ month in Ontario. We would like to take the opportunity to acknowledge all of our residents who have worked hard to contribute to our society in so many different ways throughout their lives.

Many residents have served in wars overseas, immigrated to Canada with very little to build a life of their own, and have undoubtedly paved the way for the next generations to live safe and productive lives. It is our duty as a UniversalCare community to show our immense gratitude and deep respect to our elders by providing a life full of dignity and compassion in our homes. We thank you for trusting us to provide the care that you deserve.

June 6

We are pleased to inform you that we have been officially declared out of outbreak!

We are so grateful to our front line staff, management team and Lyana Nava from UniversalCare, who have worked around the clock, putting themselves in harm’s way and taking every reasonable effort to protect our residents, each other and their families. They are truly heroes!

Effective today, we will be able to re-admit residents that have been in hospital. These residents will be required to have a negative test 24 hours prior to re-admission.

We will only admit residents that are COVID-19 free.  All residents will be isolated for 14 days upon their return as per the directives.

YRPH staff have carefully assessed our situation and continue to work with our Medical Director, Administrator and members of our management team. We will continue to take the following precautions:

• Increase cleaning of high-touch surfaces such as handrails, furniture, etc.
• Close monitoring of all residents for symptoms, including taking temperatures 3 times per day and completing an active screening tool twice a day (days and evenings)
• We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave
• We have mandated staff to choose one place of employment. Front line staff at our home do not work at another location
• Within the home and where possible, cohorting of staff to specific wings and residents
• Our staff have been reminded to monitor themselves for illness and to stay at home when they are sick
• Following social distancing for our residents and staff that includes: no group activities with more than 5 residents, isolating residents to their rooms, providing hallway dining to our residents
• Providing and requiring all staff on all shifts (as well as essential visitors) to properly use surgical masks, gloves, face shields/goggles, etc.
• Limiting items coming into the home and providing all laundry services to all residents
• Promoting proper hand washing, educating on proper donning and doffing of PPE

We recognize that our residents and families continue to be faced with extreme stress due to the effects of being separated from one another. We will continue to adhere to the Ministry of Health and Ministry of Long-Term Care directives and at this time will only permit essential visitors to enter the home.

We have arranged for Father Vito Marziliano to pray in the gardens for all the residents we lost, for their families who are mourning and for the staff so they continue to be guided by the Holy Spirit, to care for the sick and elderly with continued optimism, compassion and pride.

We are thankful and indebted to the staff and leadership at York Region Public Health, Mackenzie Health Richmond Hill Hospital, William Osler Hospital (Etobicoke), Home and Community (Central LHIN), for their support and guidance.

If you have a questions or concerns please feel free to contact any of the following individuals:
Christine Murad – Administrator CMurad@universalcareinc.ca
Liza Reantaso – Director of Care VCVDoc@universalcareinc.ca
Amalia Aiello – Director of Programs and Social Services – aaiello@universalcareinc.ca
Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca
Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca
Gurpreet Pannu- Dietary Manager- vcvdietarymanager@universalcareinc.ca
VCV Dietitian- VCVDietician@universalcareinc.ca

Thank you for doing your part in the community by practicing social distancing and wearing a mask when necessary. This Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

June 5

In keeping with our core values of compassion, leadership, trust, and unwavering service and quality, we are fully committed to protecting our staff and residents as the COVID 19 pandemic continues to evolve.

We have always been ahead of the curve when implementing enhanced processes and procedures that support and reinforce our provision of care. In keeping with this practice to promote resident wellness, this week we invited the Chiropodist to conduct an assessment on each resident and provide service and in addition, our nurses completed a Heat Assessment.

As we continue to welcome back staff that have fully recovered we can confirm that our staff continues to be committed to working in one location. We welcome and support enhanced testing as required by the Ministry and will monitor and test staff twice per month.

We recognize that our residents and families continue to be faced with extreme stress due to the effects of being separated from one another. We will continue to adhere to the Ministry of Health and Ministry of Long-term Care directives and at this time will only permit essential visitors to enter the home.

We would like to take this opportunity to acknowledge the strength and resiliency of our residents and families as they cope with being apart. We thank you for your kind words of support as well as your trust as we care for your loved ones. Know that our staff have been taking the extra steps to provide comfort and reassurance to our residents during this very difficult time.

We are also continuing to support the mental and emotional well-being of our residents and have started our garden program. We are grateful to the Bancheri Family for donating custom made raised garden boxes as well as North Hill Private School for providing the soil and plants. These boxes are located in our internal gardens for all residents to enjoy.

When possible, we are offering small dining experiences, outdoor time, and small group activities while maintaining appropriate physical distancing to encourage social interaction for our residents.

As per our previous update, we will continue with Skype/Facetime to facilitate contact with your loved one. Please reach out to Jessica Fabbro vcvprogmanager@universalcareinc.ca to make arrangements for a Facetime/Window Visit, as we will be doing them daily (weather and staff permitting). Please make an appointment as we are not able to accommodate unscheduled window visits.

We are pleased to inform you in the last 3 days an additional 10 residents and 6 staff have fully recovered from COVID-19.

We continue to work closely with The York Region Public Health (YRPH) and are grateful for their guidance and support. To date the results are as follows:

As of June 5, 2020
(Residents)

Casa Ciccolini – Casa G&G – Casa De Gasperis

Positive – 7
Negative – 131
Resident Recoveries – 18

We have no positive cases in Casa Melatti, Casa Bratty and Casa Guglietti

As of June 5, 2020
(Staff Results)

Positive – 5
Negative – 142
Staff Recoveries – 19

The total number of residents who have succumbed due to COVID-19 and other underlying causes remains at 20. Our heartfelt sympathies continue to go out to the family and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

To protect our residents, we are still mandated by the Ministry of Health and Ministry of Long-Term Care to restrict all non-essential visitors.

If you have a questions or concerns please feel free to contact any of the following individuals:
Christine Murad – Administrator CMurad@universalcareinc.ca
Liza Reantaso – Director of Care VCVDoc@universalcareinc.ca
Amalia Aiello – Director of Programs and Social Services – aaiello@universalcareinc.ca
Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca
Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca
Gurpreet Pannu- Dietary Manager- vcvdietarymanager@universalcareinc.ca
VCV Dietitian- VCVDietician@universalcareinc.ca

Thank you for doing your part in the community by practicing social distancing and wearing a mask when necessary. This Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

May 29, 2020

This week we have seen the province continue to take steps towards relaxing restrictions by opening up businesses and park amenities. We have also observed how some groups in the public have reacted in ways that do not comply with public health guidelines pertaining to physical distancing, mask wearing, and hand hygiene.

COVID-19 spreads mainly through close contact from person to person and is spread through respiratory droplets from an infected person who coughs, sneezes or talks in close proximity to someone else. It is very important for all of us to remember proper protocols while in the community as well as when we are at VCV during our Window Visits, in order to protect the most vulnerable.

We know that while we watch the community begin to open up that this only heightens the emotional strain for our residents and families as it has been many weeks since you have had in person contact with one another. We know that the gradual opening of the province puts pressure on long term care and retirement homes to follow suit, however the risk to our residents remains high.

To protect our residents, we are still mandated by the Ministry of Health and Ministry of Long-Term Care to restrict all non-essential visitors. In an effort to begin on a healing journey, our homes will continue to offer window vists and video calls at this time.

As of May 29, 2020
(Residents)

Casa Ciccolini – Casa G&G – Casa De Gasperis

Positive – 19
Negative – 119

We have no positive cases in Casa Melatti, Casa Bratty and Casa Guglietti

As of May 29, 2020
(Staff Results)

Positive – 13
Negative – 123

Outstanding staff results: 9

The total number of residents who have succumbed due to COVID-19 and other underlying causes remains at 20. Our heartfelt sympathies continue to go out to the family and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

When safe and possible, our homes are implementing creative ways to combat the effects of social isolation for our residents by facilitating small group activities and exercise. In some Casas at VCV, we are offering an enhanced dining experience in small groups. And finally, now that the weather is nice, when permitted, we are taking our seniors outdoor on patios/balconies. All of these initiatives are taking place while practicing strict physical distancing and hand hygiene.

If you have a questions or concerns please feel free to contact any of the following individuals:
Christine Murad – Administrator CMurad@universalcareinc.ca
Liza Reantaso – Director of Care VCVDoc@universalcareinc.ca
Amalia Aiello – Director of Programs and Social Services – aaiello@universalcareinc.ca
Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca
Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca
Gurpreet Pannu- Dietary Manager- vcvdietarymanager@universalcareinc.ca
VCV Dietitian- VCVDietician@universalcareinc.ca

For those families who wish to provide their loved ones with small items for their enjoyment we ask that you please contact Christine Murad CMurad@universalcareinc.ca in advance in order she can coordinate the receiving of such items. Regardless of the item, it must be in a sealed clear plastic bag so we can assess it and safely transport it to the resident. The exterior package will be disinfected prior to entering the Casa and the clear package will be removed prior to entering the resident’s room.

As per our previous email, we will continue with Skype/Facetime to facilitate contact with your loved one. Please reach out to Jessica Fabbro vcvprogmanager@universalcareinc.ca to make arrangements for a Facetime or Window Visit, as we will be doing them daily (weather and staff permitting).

Please understand that the staff is unable to fulfill multiple requests per week per family, as the staff are also conducting resident activities and supporting the nursing staff. Please make an appointment as we are not able to accommodate unscheduled window visits.

Thank you for doing your part in the community by practicing social distancing and wearing a mask when necessary. This Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

May 22, 2020

This week has been a positive week and we have seen improvements in our home.

We are elated to inform you that we now have two (2) residents and eight (8) staff that are fully recovered from COVID-19 at Villa Colombo Vaughan. These residents and staff have received two consecutive negative test results and are symptom free. This is a positive sign and we are appreciative to all of the staff for their relentless commitment to all our resident’s well-being.

We are grateful to Father Vito Marzilliano for being a true sheppard and supporting our home. This week Father Vito came to the home and prayed the rosary and the 5 Mysteries in each of the external courtyards and parking lot. Residents participated through their windows and had an opportunity to venerate La Madonna Della Medaglia Miracolosa that was presented to us by Father Vito. La Madonna will be on our altar for the entire month of May and will be crowned at the end of the month to honour her. We were all moved by this experience.

Father Vito also provided the home with a statue of the St. Michael the Archangel, and has also been placed on the altar.This is so appropriate as you may know, he is a healing angel and protector and leader of the army of God against the forces of evil.

As of May 22, 2020
(Residents)

Casa Ciccolini – Casa G&G – Casa De Gasperis

Positive – 23
Negative – 116

We have no positive cases in Casa Melatti, Casa Bratty and Casa Guglietti

As of May 22, 2020
(Staff Results)

Positive – 15
Negative – 81

Outstanding staff results: 32

There are no changes in the overall number of residents who have succumbed (19) due to COVID-19 and other underlying causes. Our heartfelt sympathies continue to go out to the family and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

We ask that when you leave your home to please do not forget to:
– Avoid close contact with others outside of your household.
– Wear a face covering (non-medical mask such as a cloth mask or bandana) while in public
– Wash your hands frequently;
– Maintain a 2-metre physical distance from others; and
– Avoid touching your face, mouth, nose or eyes with unwashed hands.

If you have a questions or concerns please feel free to contact any of the following individuals:
Christine Murad – Administrator CMurad@universalcareinc.ca
Liza Reantaso – Director of Care VCVDoc@universalcareinc.ca
Amalia Aiello – Director of Programs and Social Services – aaiello@universalcareinc.ca
Jessica Fabbro – Programs Manager – vcvprogmanager@universalcareinc.ca
Joseph Abule – Physiotherapist – VCVPhysio@universalcareinc.ca
Gurpreet Pannu- Dietary Manager- vcvdietarymanager@universalcareinc.ca
Peiman Pournaghhband- Dietitian- VCVDietician@universalcareinc.ca

For those families who wish to provide their loved ones with small items for their enjoyment we ask that you please contact Christine Murad CMurad@universalcareinc.ca in advance in order she can coordinate the receiving of such items.

Regardless of the item, it must be in a sealed clear plastic bag so we can assess it and safely transport it to the resident. The exterior package will be disinfected prior to entering the CASA and the clear package will be removed prior to entering the resident’s room.

As per our previous email, we will continue with Skype/Facetime to facilitate contact with your loved one. Please reach out to Jessica Fabbro vcvprogmanager@universalcareinc.ca to make arrangements for Facetime or Window Visits, as we will be doing them daily (weather and staff permitting). Please note that some families have been contacting staff on their personal cell phone and request that they be immediately connected to their loved ones through Facetime/Calls. Please understand that the staff is unable to fufil such requests as they may be attending to the needs of the residents. Please make an appointment to avoid being disappointed.

To ensure that all families have equal access to their loved one, we respectfully ask that you do not visit the home unless you have made an appointment. We also remind you not to climb over the fence and to be aware of the uneven pavers in certain areas.

Thank you for doing your part in the community and sincerely hope that you all will have a restful weekend. This Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

May 19, 2020

There has been much discussion and research regarding the use of facial masks and how to properly use them. We felt that it would be beneficial to share the following information that was provided by York Region Public Health.

According to York Region Public Health, the best way to stop the spread of COVID-19 is by staying home and avoiding close contact with others outside of your household.

You should wear a face covering (non-medical mask such as a cloth mask or bandana) to reduce the spread of your own respiratory droplets to others in areas where physical distancing may be challenging such as but not limited to: public transit, grocery stores/pharmacies and when you are receiving essential services.

Medical masks (surgical and respirators i.e. N95 masks) should be reserved for use by health care workers and first responders.

Please see the following video on how to properly put on, take off and dispose of face coverings and gloves during COVID-19:

However, masks alone will not prevent the spread of COVID-19. You must continue to:
• Wash your hands frequently;
• Maintain a 2-metre physical distance from others; and
• Avoid touching your face, mouth, nose or eyes with unwashed hands.

Face coverings should not be placed on or used by:
Children under the age of two, anyone who has trouble breathing, anyone who is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

If you choose to use a face covering, you should:
• Wash your hands immediately before putting it on and immediately after taking it off;
• Make sure the face covering fits well around your nose and mouth;
• Avoid moving the mask around or adjusting it too often;
• Avoid touching the covering while using it;
• Not share it with others; and
• Change them when they get damp, soiled or crumpled.

When removing a face covering, you should:
• Throw it out into a lined garbage bin;
• Wash your hands; and
• You should NOT leave any discarded face coverings in shopping carts or on the ground/parking lot.

If the face covering can be cleaned, you should:
• Put it directly into the washing machine or a bag that can be emptied into the washing machine;
• Wash with other items using a hot cycle with laundry detergent (no special soaps are needed) and dry thoroughly; and
• Wash your hands after putting the face covering into the laundry

As of May 19, 2020
(Residents)

Casa Ciccolini – Casa G&G – Casa De Gasperis

Positive – 25
Negative – 114

We have no positive cases in Casa Melatti, Casa Bratty and Casa Guglietti

As of May 19, 2020
(Staff Results)

Positive – 15
Negative – 72

Outstanding staff results: 39.

Despite the spread stabilizing in the home and being successfully contained to one floor, we have had one additional resident who succumbed due to COVID-19 and other underlying causes, for a total of 19 residents. Our heartfelt sympathies go out to the family and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

Like the rest of society, we too are starting to re-introduce a new normal to our daily activities.
As we strongly believe that promoting physical activity and social interaction, is essential for the residents mental wellness we are introducing a new initiative. For those residents that are able, and have tested negative, they will be transferred to the dining area of the NON COVID Casas to enjoy their meals and the company of other residents. This will be limited to four residents at one time, and all residents will participate on a rotating basis. Social distancing protocols will also apply. We will evaluate the success of this initiative and adjust as necessary.

We have also returned to 8-hour shift rotation, which will reduce employee fatigue and enhance resident care. We thank all of our amazing staff for their flexibility and for their unwavering commitment to our residents. They are truly heroes.

For those families who wish to provide their loved ones with small items for their loved one to enjoy we ask that you please contact Christine Murad CMurad@universalcareinc.ca in advance in so she can coordinate the receiving of such.

Regardless of the item, it needs to be sealed with a clear plastic bag so we can assess it and safely transport it to the resident. The exterior package will be disinfected prior to entering the CASA and the clear package will be removed prior to entering the resident’s room. Suggested items are books, videos, and magazines. Large packages will not be accepted or will be discarded, so kindly do not attempt to bring large quantities or bulky items to the home.

We will continue with skype/facetime to facilitate contact with your loved one. Please reach out to Jessica Fabbro vcvprogmanager@universalcareinc.ca to make arrangements for Facetime or Window Visits, as we will be doing them daily (weather and staff permitting).

To ensure that all families have equal access to their loved one, we respectfully ask that you do not visit the home unless you have made an appointment. We also remind you not to climb over the fence and to be aware of the uneven pavers in certain areas.

Thank you for doing your part in the community and sincerely hope that you all had a restful weekend. This Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

May 15, 2020

As per our previous email, we will continue with skype/facetime in order to for you to be in contact with your loved one. Please reach out to Jessica Fabbro vcvprogmanager@universalcareinc.ca to make arrangements for Facetime or Window Visits, as we will be doing them daily (weather and staff permitting). To ensure that all families have equal access to their loved one, we respectfully ask that you do not visit the home unless you have made an appointment.

Please be aware that in some areas the pathways are uneven and may pose a tripping hazard. Signs have been posted and arrangements have been made to repair these areas, but for your personal safety we urge you to avoid these areas.

We would like to thank the staff at EMS as well as Elsa Marroquin, Registered Practical Nurse from VCV, who collectively tested 92 staff members this week. We are grateful for their efforts and the extra time that they invested, ensuring that all of our staff were tested. We expect to have the results by next week and we will be updating everyone through this letter.

On Thursday May 14, 2020 Public Health conducted an inspection of our kitchen operations and infection control protocols. We are pleased to inform you that Villa Colombo Vaughan was in compliance in all areas. Thank you to the staff for their ongoing commitment to resident safety. Supporting aggressive screening and monitoring/surveillance is key to this pandemic.

As of May 15, 2020
(Residents)

Casa Ciccolini – Casa G&G – Casa De Gasperis

Positive – 26
Negative – 114

We have no positive cases in Casa Melatti, Casa Bratty and Casa Guglietti

As of May 15, 2020
(Staff Results)

Positive – 18
Negative – 22

92 additional staff have been tested this week.

There are no changes in the number of positive resident cases of COVID-19 or on the overall number of residents who have succumbed (18) due to COVID-19 and other underlying causes. Our heartfelt sympathies go out to the family and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

For those families who wish to provide their loved ones with small items for their loved one to enjoy we ask that you please contact Christine Murad CMurad@universalcareinc.ca in advance in so she can coordinate the receiving of such.

Regardless of the item, it needs to be sealed with a clear plastic bag so we can assess it and safetly transport it to the resident. The exterior package will be disinfected prior to entering the CASA and the clear package will be removed prior to entering the residents room. Suggested items are books, videos, magazines. Large packages will not be accepted or will be discarded, so kindly do not attempt to bring large quantities or bulky items to the home.

We know that this is a difficult period with so much uncertainty, but rest assured that we will continue to follow the three guiding principles: be proactive with protocols, provide exceptional care to our residents at all times, and to be 100% transparent with all residents, families and staff. This Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

May 12, 2020

Thank you to all of our families that participated in our Window Visits on Mother’s Day. We appreciate that you all respected resident privacy, followed social distancing rules and respected the allocated time. We understand that it was difficult for the second floor residents to participate in this initiative due to distance, as well as the tint in the glass. We will continue with skype/facetime in order to for you to be in contact with your loved one.

Please reach out to Jessica Fabbro vcvprogmanager@universalcareinc.ca to make arrangements for Facetime or Window Visits, as we will be doing them daily (weather and staff permitting). To ensure that all families have equal access to their loved one, we respectfully ask that you do not visit the home unless you have made an appointment.

Please be aware that in some areas the pathways are uneven and may pose a tripping hazard. Signs have been posted and arrangements have been made to repair these areas, but for your personal safety we urge you to avoid these areas.

This week marks the beginning of Nurses Week. This year more than ever we recognize the valiant effort and unwavering commitment of our nursing staff. Their love, compassion and unselfish acts will never be forgotten. With them we are #vcvstrong.

With the provincial government starting to ease our community and businesses back to a new normal, we ask that you do not let your guard down. All Ontarians must to continue to do their part. We are optimistic and look forward to seeing the provincial numbers decrease.

We too are looking forward to achieving a new normal for the residents. We are currently in the process of creating programs/activities, to increase physical activity, generate mental stimulation, provide social interaction and address mental well-being, all while following the requirements of Provincial Government, Public Health and Ministry protocols. We look forward to sharing the details of these initiatives in the near future.

We would like to thank Cliff Sterling @projectclif and local donors Milena Calabro, Sabrina Palmieri, Rina Pillitteri and Stephanie Pillitteri for coming together to donate tulip and daffodil planters to all of our residents. It was so uplifting for residents and staff alike. Thank you to Minister Stephen Lecce and Minister Deb Shultes attending and expressing their confidence in our frontline workers and gratitude to these donors. We will continue to highlight and thank all of the generous signs of support from our community.

We ask that if you wish to support the home with food, please contact Christine Murad CMurad@universalcareinc.ca in advance in so she can coordinate the supply of food to ensure that food is not wasted. While we appreciate your kind gesture, VCV can only accept food donations provided by an approved vendor that is publically inspected. For safety reasons we cannot accept food donations that have not been pre-approved.

As of May 12, 2020
(Residents)

Casa Ciccolini – Casa G&G – Casa De Gasperis

Positive – 26
Negative – 115

We have no positive cases in Casa Melatti, Casa Bratty and Casa Guglietti

As of May 12, 2020
(Staff Results)

Positive – 21
Negative – 29

Unfortunately, 18 residents have succumbed due to COVID-19 and other underlying causes. Our heartfelt sympathies go out to the family and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

The strength and tenacity of our Villa Colombo Vaughan community has never been more evident than during these past months. From the unbelievable outpouring of community support, staff dedication and family involvement, it is apparent that we’re all united and committed to get through this together.

We know that this is a difficult period with so much uncertainty, but rest assured that we will continue to follow the three guiding principles: be proactive with protocols, provide exceptional care to our residents at all times, and to be 100% transparent with all residents, families and staff. This Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

May 8, 2020

We are pleased to inform you that EMS has agreed to swab the balance of our staff. This is expected to occur next week. We are also happy to inform you that 15 of our staff have returned back to the home as they have fully recovered!

As a reminder we will only retest residents that are experiencing new symptoms or if they come in contact with a resident/staff that has tested positive for COVID-19. We will continue to monitor both the residents as well as the staff that care for the residents. Upon receiving the results, the POA’s will be contacted by telephone and everyone else will receive written confirmation of the test results.

Staff that have been seconded from the LHIN or Mackenzie Hospital have extended their stay. We are grateful for their support and commitment to our residents and our community. They are enjoying their experience in working in our beautiful home.

We have commenced with Window Visits and request that families reach out to Jessica Fabbro vcvprogmanager@universalcareinc.ca to make arrangements. We ask that you do not enter the premises without an appointment and do not peek into other resident rooms. It is imperative that during these visits you respect resident privacy and maintain social distancing.

We understand the anxiety that you are experiencing by not being able to see your loved one as often as you like. We ask that you keep your personal safey in mind and DO NOT climb over the fence and risk personal injury and to be aware that in some areas the pathways are uneven and may pose a tripping hazard. To ensure that all families have equal access to their loved one we respectfully ask that you do not visit the home unless you have made an appointment.

We would like to thank both the families and staff for their many donations and signs of support. We have been overwelmed with donations of food, coffee and cookie/sweets. This generosity and spirit of giving has lifted the spirits of all staff as well as adding a few pounds to our waist.

We are inspired by Giulian DiBattista a Grade 6 student that celebrated his birthday this past weekend and instead of receiving gifts he partnered up with @pastaitforward and provided food to each of our staff. This is such one of many examples how children and the community are recognizing our profession and the work of our dedicated staff.

We ask that if you wish to support the home with food, please contact Christine Murad CMurad@universalcareinc.ca in advance in so she can coordinate the supply of food to ensure that food is not wasted. While we appreciate your kind gesture, VCV can only accept food donations provided by an approved vendor that is publically inspected. For safety reasons we cannot accept food donations that have not been pre-approved.

We continue to engage Public Health and have benefited from their visits. They have conducted inspections and education for the staff and confirm that we are exceeding IPAC procedures. Villa Colombo Vaughan has been enforcing very stringent protocols to reduce the potential of transmission and keep our residents and staff safe and healthy.

In our ongoing disinfecting/cleaning for the COVID-19 outbreak, we are now using the Clorox Total 360 system with Clorox disinfectant which is an approved product for Covid19 disinfection by Health Canada. This innovative electrostatic applicator helps us clean and disinfectant frequently touched areas very quickly and efficiently.This is keeping our environment safer as it allows us for greater superior coverage for better virus eradication.

As of May 7, 2020
(Residents)

Casa Ciccolini – Casa G&G – Casa De Gasperis

Positive – 26
Negative – 115

We have no positive cases in Casa Melatti, Casa Bratty and Casa Guglietti

Results pending 1

As of May 7, 2020
(Staff Results)

Positive – 21
Negative – 27

We are pleased to advise that since our last update there have been no additional deaths due to COVID-19 and other underlying causes, however we would respectfully request that you continue to offer prayers for the 17 residents that have passed away.

The COVID-19 crisis has accelerated the acceptance of virtual health care in so many ways, and the increase in the past two months is unprecedented. Virtual care will not replace the relationship between a patient and their family doctor, but it will provide instant access that otherwise would not be possible during the Covid pandemic. The Villa Colombo Vaughan Medical team are Heroes in their own right and have been supporting the home and the staff on a daily basis.

We know that this is a difficult period with so much uncertainty, but rest assured that we will continue to follow the three guiding principles: be proactive with protocols, provide exceptional care to our residents at all times, and to be 100% transparent with all residents, families and staff. This Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

May 5, 2020

Realizing that we have committed to being 100% transparent, including regular communication with our residents, families and staff we are providing the following update.

First and foremost, we want to assure you that our sole focus at Villa Colombo Vaughan is to protect your loved ones, and provide a safe working environment for the staff during the COVID-19 pandemic. We continue to provide exemplary infection control as well as exceptional care to our residents at all times.

We have proactively tested all of our residents and will retest residents/staff that are experiencing new symptoms or if they come in contact with a resident/staff that has tested positive for COVID-19. Upon receiving the results, the POA’s will be contacted by telephone and everyone else will receive written confirmation of the test results. We are working with York Region Public Health to increase the testing of our staff and expect that to be completed in the coming days.

When possible, we are isolating residents within the Casa and in some instances, residents will be relocated to another Casa to prevent any potential spread to other residents and staff. We will continue to monitor both the residents as well as the staff that care for the residents.

We have been able to secure temporary staff through Mackenzie Health Hospital, the Central LHIN and have also redeployed staff from UniversalCare homes and corporate office. We continue to actively recruit new permanent full time staff and are pleased to see many new candidates apply to our home.

We have secured the assistance of Dr. Vincent Maida, staff from William Olser Hospital as well as a Nurse Practitioner from Mackenzie Health to provide additional support, direction and assessments of our residents. This has been a tremendous benefit to our home.

Villa Colombo Vaughan has been enforcing very stringent protocols to reduce the potential of transmission and keep our residents and staff safe and healthy. We continue to work closely with the York Region Public Health and are following their recommendations, as well as the provincial directives of the Ontario’s Chief Medical Officer of Health, Ministry of Health and Ministry of Long-Term Care.

As of May 5, 2020
(Residents)

Casa Ciccolini – Casa G&G – Casa De Gasperis

Positive – 25
Negative – 114

We have no positive cases in Casa Melatti, Casa Bratty and Casa Guglietti

Results pending 3

As of May 5, 2020
(Staff Results)

Positive – 21
Negative – 27

Unfortunately, 17 residents have succumbed due to COVID-19 and other underlying causes. Our heartfelt sympathies go out to the family and friends who have lost a loved one. Please keep them in your thoughts and prayers during this time of loss.

Thank you to Father Vito Marzelliano for visiting the outside grounds of Villa Colombo Vaughan to bestow his blessings to all of the residents and staff. We are also thankful for the daily prayers from the Missionary Sisters of the Precious Blood, families, staff and friends.

We know that this is a difficult period with so much uncertainty. Be rest assured that we will continue to follow the three guiding principles: be proactive with protocols, provide exceptional care to our residents at all times, and to be 100% transparent with all residents, families and staff.

In addition to increasing our communication with the POA’s through our management team we have also been able to be more consistent with Face Time/ Skype and would like to continue with all forms of communication. As the needs, safety and care of our residents is our first priority, this Update Letter will be issued twice weekly on Tuesday and Friday.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

Christine Murad, Administrator, Villa Colombo Vaughan

April 17, 2020

The safety of our staff and residents is always UniversalCare’s priority. This is a very difficult period for our residents and families and staff, and our focus is on containing the spread of COVID-19. We are committed to exemplary infection control, providing exceptional care to our residents at all times, and being completely transparent with our residents, families and staff.

At this time, we are able to confirm (as of April 16, 2020) that 16 residents and six staff members at Villa Colombo Vaughan have tested positive for COVID-19. To date, 19 residents have tested negative. There are no deaths due to COVID-19.

We have proactively tested more than 80 per cent of our residents. By tomorrow, 100 per cent of our residents will have been tested and we are updating residents, families and staff of the results. We thank York Region Public Health and the Ministry of Health for supporting the home in ensuring this testing was completed.

To date, we have found that many of the residents who have tested positive have shown no to very mild symptoms. The staff have been extremely proactive in assessing all of our residents for any change of condition.

Villa Colombo Vaughan has been doing everything possible to reduce the chance of transmission and keep our residents and staff safe and healthy. We continue to work closely with the York Region Public Health and are following their recommendations, as well as the provincial directives of the Ontario’s Chief Medical Officer of Health and the Ministries of Health and Long-Term Care.

We continue to take the following precautions:

– Increased cleaning of high-touch surfaces such as handrails and furniture
– Close monitoring of all residents for symptoms, including taking temperatures three times per day and completing an active screening twice a day (days and evenings)
– We are actively screening all staff (twice a day) for symptoms (including taking temperatures) before they start their shifts and a second time before they leave the premises
– We have mandated staff to choose one place of employment. Front-line staff at our home do not work at another location
– Within the home and where possible, we have cohorted staff to specific resident home areas and residents.
– Where possible we are isolating residents.
– We are following social distancing for our residents and staff that includes: no group activities, isolating residents to their rooms, providing meals to our residents in their rooms
– Providing and requiring all staff on all shifts to use the appropriate PPE such as masks, gloves, face shields and gowns
– Promoting proper hand washing

We are fortunate to have supportive families as well as amazing and compassionate staff. We are grateful to all of them for their outstanding commitment to their profession and to our residents.

Respectfully,
Joseph Gulizia, President/CEO, UniversalCare

April 15, 2020

Dear Residents, Families and Staff

Yesterday, I had the opportunity to visit the home, meet the staff and talk to the residents. The commitment that I see from all the staff is remarkable and the resilience from the residents is incredible.

To date we have been able to contain the virus to one Casa. Although we only list below the positive cases, there have been 11 residents in Casa Ciccolini alone that have tested negative, which is reassuring.

I am pleased to inform you that we are being proactive in having every resident tested and have arranged with public health to have this completed by tomorrow. This is not being done in all LTC homes. Thank you to the leadership teams at Villa Colombo Vaughan and UniversalCare for seeing this through.

Due to the volume of tests being conducted, it is expected that the results should be made available to us by next week. As they come in, we will inform the individual POA and will update all families.

The safety and well-being of our residents, staff and their families have been our top priority. With the help of countless, dedicated staff we all have been working around the clock. With your prayers and support we will get through this.

-Joseph Gulizia, President and CEO UniversalCare

Click here to read the full update.

April 13, 2020

Dear Residents, Families and Staff

On behalf of all of us at the home, I would like wish everyone una Buona Pasqua.

On Easter Sunday, our staff, residents and families lived Pope Francis’ message that we all needed to spread “a different of contagion”, one that is transmitted “from heart to heart”. At Villa Colombo Vaughan, despite our current challenges we are witnessing such examples of humanity, compassion and sense of family among all of us.

We are grateful to those staff that have risen to the occasion and living their purpose to care for the elderly and the sick. They are working for the common good.

We do not have any concerns with our PPE supplies. On all units, staff are now using face shields, masks, gowns and gloves.

I have had the pleasure in speaking to some of you and I have found that some of the information that has been shared by outside sources is inaccurate. Know that we will always be 100% transparent with what is transpiring at the home.

Click here to read the full update.

April 2, 2020

Attention Families of Residents at Villa Colombo Vaughan

As we are adjusting on how to respond to the global COVID-19 pandemic, precautionary measures continue to be assessed and implemented at VCV. To help break the chain of transmission of this virus the following steps are in place to protect your loved one, our staff and their families.

Visitor restrictions remain in place. Exceptions will only be made for families of residents that are critically ill or at end end-of-life.

We continue to modify and prioritize on how we are approaching our daily tasks to ensure our staff provide residents the care they require.

Communication
We have established a plan for enhanced communication between residents and families. Video-conferencing will be available to families. We are no longer permitting window visits nor should anyone visit the property.

Please email your request to vcvprogmanager@universalcareinc.ca. Messages will be retrieved Monday through Friday between 9 a.m. to 5:00 p.m.

Please refrain from leaving voice messages as it is critical that the lines are free for staff to communicate with our physicians and other medical providers. We will only respond to the POA. We ask for your patience and support during this time as our staff are doing their best to accommodate requests and will follow up as quickly as possible.

Laundry
We are unable to accommodate the exchange of personal laundry with families daily. Therefore, all resident laundry will be done at VCV. We will ensure that all clothing is labelled.

In an effort to improve communication with families during the visitor restrictions VCV has asked that you as the POA contact our main line and speak to our receptionist from 9 a.m. to 9:00 p.m. for the following:

1. Information on visitor restrictions due to COVID-19
2. To check on the status of your loved one

We ask that families use this direct line instead of calling the nurse in the resident home areas to ensure they are free to provide ongoing nursing care.

PLEASE NOTE THAT MESSAGES LEFT ON STAFF VOICE MAIL WILL BE RETREIVED FROM MONDAY TO FRIDAY FROM 9:00 AM TO 5:00 PM.

We thank you for your ongoing support during this challenging time.

Please continue check this website daily for any additional information.