Villa Colombo Toronto provides support for, and facilitates the accommodation of individuals with disabilities so that all residents, clients and guests may enjoy equal access to facilities, services and activities. Villa Colombo strives to eliminate or reduce the effect of any barriers including physical, environmental, attitudinal, communication or technological barriers that may prevent the full participation of persons with disabilities within the Villa Colombo community.
Where barriers to accessibility are identified, appropriate accommodation will be provided that respects the dignity of the individual with a disability, promotes integration and full participation, and ensures confidentiality.
In the development of new services, programming, or facilities, Villa Colombo will take into account the needs of persons with differing types of disabilities with the goal to achieve full inclusion.
Wheelchair Access Information
All public entrances to Villa Colombo Toronto are accessible by wheelchair.
Wheelchair-accessible washrooms are available for visitors:
- On the Ground Floor, Fusco Wing, across from the Chapel area; and
- On the Concourse Level Fidani Wing, next to the Hair Salon.
Our Chapel is accessible by wheelchair on the Ground Floor, and balconies are wheelchair-accessible on all the Fidani Wing units.
Both the Fusco and Fidani Wings are equipped with elevators and are accessible to those in wheelchairs.
If you need someone to help you during your visit to Villa Colombo, please speak with the Receptionist at the main entrance to Villa Colombo. They may be able to arrange for a volunteer to assist you. Please be aware that we cannot lift or transfer you.
Our Policies and Processes
We have a number of policies, practices and procedures that govern the provision of goods and services to people with disabilities. The documents below are available for download and printed copies will be sent to you on request. Call Villa Colombo at 416-789-2113 for more information.
- Accessibility Standard for Customer Service
- Process for Providing Feedback (Please deposit the completed pamphlet in box at reception desk at 40 Playfair Avenue)
- Information and Communication Standard (Integrated Accessibility Standard – Ontario Regulation 191/11)
Accessible Formats and Communication Supports
Villa Colombo Toronto will provide documents and communication supports, or information contained therein, in a format that meets any member of the public’s needs (as agreed upon with the person). Please contact our Human Resources Department. Requests by email can be sent to firstname.lastname@example.org or by phone at 416-789-2113 ext.2252.
We prepare an accessibility plan that’s updated annually. We consult with persons with disabilities in the preparation of these annual plans. View our most current plan:
Villa Colombo AODA Multi-year Accessibility Plan, 2016
Questions or feedback on accessibility at Villa Colombo Toronto?
ATTN: Human Resources
Villa Colombo Homes for the Aged Inc.
Emails are received by Human Resources and forwarded to the appropriate department for response.
Call Human Resources at 416-789-2113 x2252